Your Pets' Health at Your Fingertips
Welcome to the Long Beach Animal Hospital (LBAH), a renowned veterinary facility that has been providing expert care to animals in Southern California for over 60 years. Our team of dedicated veterinarians, animal health technicians, and caretakers are committed to delivering compassionate and top-notch medical care to animals of all species. At LBAH, we understand the importance of providing comprehensive care to pets, from routine check-ups and vaccinations to advanced medical and surgical treatments.
Our Services
At LBAH, we offer a wide range of services to ensure the health and well-being of your pet. Our team of experts provides medical and surgical care for a variety of species, including dogs, cats, birds, rabbits, ferrets, reptiles, and exotic pets. Our services include:
- Emergency Care: Our hospital is equipped to handle emergency situations, and our team of veterinarians and care-givers are available 24/7 to provide urgent care to pets in need.
- Surgical Care: Our state-of-the-art surgical facilities allow us to perform a wide range of surgical procedures, from routine spays and neuterings to complex surgeries.
- Medical Care: Our team of doctors and technicians provide expert medical care for animals, including routine check-ups, vaccinations, and treatment for various diseases and conditions.
- Wildlife Care: As part of our commitment to wildlife welfare, we provide free care to injured wild animals, working closely with local rehabilitation centers to ensure their safe release back into the wild.
- Wellness Care: We offer specialized wellness services, including acupuncture, laser therapy, and holistic treatments to promote overall pet health.
Our Philosophy
At LBAH, we believe that every pet deserves the best possible care. That's why we're committed to staying at the forefront of veterinary medicine, ensuring that our patients receive the latest, most effective treatments. Our team of experienced professionals is dedicated to providing compassionate care, tailoring our services to meet the unique needs of each patient.
Our Facilities
Our hospital boasts state-of-the-art facilities, equipped with the latest medical equipment and technology. From our surgical suites to our in-hospital pet parent waiting area, we strive to create a welcoming and comfortable environment for our patients and their families.
Our Team
Our team of experts includes seven dedicated veterinarians (DVMs) who are committed to ongoing education and training to stay current with the latest advances in veterinary medicine. Our veterinary team is available to examine pets of all species until 10 pm, seven days a week, for primary, urgent, or emergency care.
Learning Center
In addition to our commitment to providing exceptional care, we're also dedicated to education and community engagement. Our Learning Center provides a wealth of information on various pet-related topics, from disease diagnosis and treatment to preventative care and wellness advice. We believe that arming our clients with knowledge is key to empowering them to make informed decisions about their pet's health.
Committed to the Community
At LBAH, we're proud to be part of the Southern California community, and we're committed to giving back. Our team participates in local animal welfare initiatives and supports local animal rescue organizations. We believe that our work extends beyond our hospital walls, and we're dedicated to making a positive impact in our community.
Customer Experience
The reviews for Long Beach Animal Hospital are predominantly negative, with many customers expressing dissatisfaction with the service they received. Many reviewers feel that the staff is more concerned with making a profit than with providing quality care for their animals. This is evident in the numerous complaints about high costs, lack of communication, and insensitive treatment.
Complaints
Several reviewers have shared horror stories about the hospital's treatment of their pets. Iris Mochi had a devastating experience when her hamster was diagnosed as terminal, and the vet told her that there was nothing they could do to improve her condition. Anthony De La Torre was prescribed expensive treatments for his French Bulldog, but after trying the medication, his dog made a full recovery without surgery. C. Free accused Dr. William Rideway of being rude and insensitive, and her pet bearded dragon died soon after his second dosage. Orissa Tonya updated her review from 5 stars to 1 star, stating that the hospital no longer cares about animals, citing examples of incompetence and lack of compassion.
Red Flags
Several reviewers have highlighted concerns about the hospital's ethics and business practices. Iris Mochi was shocked by the high cost of euthanasia ($175) and the lack of payment options. Anthony De La Torre felt that the hospital was motivated by profits rather than the well-being of his pet. Orissa Tonya mentioned that the hospital had lost its compassion and was more interested in making money than in helping animals.
Positive Feedback
In contrast, a few reviewers have provided positive feedback. Daniel Nava commended the hospital's compassion and care during a difficult time. Bree Jimenez appreciated the hospital's prompt service and friendly staff. John B. praised the hospital's excellent service, reasonable costs, and genuine staff.
