Caring for your pets is what we do best!
At The Family Vet, we are committed to providing exceptional veterinary care to our valued clients and their beloved pets. Our practice is dedicated to delivering personalized and compassionate care, tailored to the unique needs of each individual pet. Our mission is to foster a sense of community among our clients and their pets, promoting a culture of love, trust, and mutual respect.
Our Story
The Family Vet was founded in 1995 by Dr. T-na Tran Elias, who has a long history of providing top-notch veterinary care to pets in our community. Our practice has evolved over the years, adapting to the changing needs of our clients and pets, while maintaining our dedication to quality and compassion. In 2020, we relocated to our current location in Costa Mesa, California, within the Animal Wellness Center of OC.
Our Philosophy
Our veterinary practice is guided by the philosophy of providing Personal Care for Pets. We believe that each pet is unique and deserves personalized attention and care. Our team is dedicated to understanding the special needs and circumstances of each pet and their family. We strive to build strong relationships with our clients and their pets, fostering a sense of trust, loyalty, and commitment to delivering the best possible care.
Services We Offer
At The Family Vet, we offer a range of services designed to meet the specific needs of your pets. These include:
- Wellness Exams: Regular health check-ups and examinations to monitor your pet's overall health and detect any potential issues early on.
- Non-Urgent Medical Procedures: Various medical procedures, including vaccinations, blood work, and other non-urgent medical services.
- Therapeutic Treatments: Alternative therapies, such as acupuncture and laser therapy, to promote your pet's overall well-being and comfort.
- Health Education: Educational resources and guidance on pet care and health to empower you to better care for your pet.
Adjustments and Changes
As we continue to evolve and adapt to the changing needs of our clients and pets, we may make adjustments to our services and operations. These changes are designed to improve your experience and ensure that we continue to provide the best possible care for your pets.
Our Location
Our clinic is conveniently located within the Animal Wellness Center of OC in Costa Mesa, California. We are open on Sundays by appointment only, and we invite you to visit us at our new location:
The Family Vet
449 West Bay Street
Costa Mesa, CA 92627
We look forward to serving you and your beloved pets.
Overview of The Family Vet
The reviews of The Family Vet reveal a mix of positive and negative experiences. While some pet owners praise the clinic's caring and attentive staff, others express disappointment and frustration with the service.
Negative Experiences
Unprofessionalism and Neglect
Some reviewers express concerns about the clinic's unprofessional attitude, neglect of pets, and lack of communication. One reviewer claims that their cat was left unfed and unwatered for 8 hours, while another reports a botched nail trim that left their dog in pain.
Inconsistencies and Exclusion
Other reviewers express frustration about the clinic's inconsistent policies, such as not accepting new patients or purging inactive patients from their system without notice.
Positive Experiences
Caring and Attentive Staff
Many reviewers praise the clinic's caring and attentive staff, particularly Dr. Tran, who is described as kind, gentle, and thorough. Pet owners appreciate the time and effort the staff takes to understand their pets' needs and provide personalized care.
Quality of Service
Several reviewers report positive experiences with the clinic's services, including low-cost vaccinations and successful treatments for chronic illnesses.
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