Treating pets like family, and pets will be raving about us!
At Fegenbush Lane Animal Clinic, we are a team of compassionate and dedicated professionals who have been serving the Louisville, Kentucky community since 1970. Our clinic has been independently owned for over forty years, and every member of our staff is committed to treating your pet like our own. Our state-of-the-art facility is designed to provide a comfortable and welcoming environment for both pets and their owners.
Our Services
We offer a wide range of services to meet the unique needs of your furry friends. From routine vaccinations to surgical procedures, we are equipped to handle a variety of medical conditions, including arthritis, allergies, and litter box problems. Our clinic is equipped with the latest technology, including laser therapy and in-house bloodwork capabilities.
Our Clinic
Our clinic is designed with the comfort and well-being of your pet in mind. We have separate waiting rooms and exam rooms for cats and dogs, with heated and padded exam tables to reduce stress and anxiety. Our staff is trained to provide gentle and compassionate care, and we strive to make every visit as stress-free as possible.
Our Veterinarian
Our veterinarian, Dr. Roberta Meyer, has owned and operated Fegenbush Lane Animal Clinic since 1999. She is a graduate of Auburn University College of Veterinary Medicine and has a special interest in dental care, behavioral treatments, geriatric care, and feline medicine. Dr. Meyer is a member of the American Veterinary Medical Association, American Veterinary Dental Society, and the American Association of Feline Practitioners.
Meet Our Team
Our team is dedicated to providing exceptional care for your pet. From our front desk staff to our veterinarians and technicians, every member of our team is committed to providing a positive experience for you and your pet.
Positive Experiences
The majority of reviewers had positive experiences with Fegenbush Lane Animal Clinic. They praised the clinic's warm and sincere staff, particularly Dr. Meyer, who was described as "super nice" and "very knowledgeable." Reviewers appreciated the clinic's caring and compassionate approach, saying that they felt like their pets were in good hands. Some reviewers also mentioned that the clinic's prices were reasonable and that they were willing to work with clients to accommodate their financial needs.
What Works Well
- Caring and compassionate staff
- Dr. Meyer's expertise and knowledge
- Reasonable prices
- Willingness to work with clients on financial needs
Negative Experiences
Some reviewers had negative experiences with the clinic, citing issues with communication, pricing, and staff behavior. Some reviewers felt that the clinic's staff was rude, unhelpful, or dismissive, which led to frustration and mistrust. Others felt that the clinic's prices were too high or that they were being overcharged for services. A few reviewers also expressed dissatisfaction with the clinic's policies, such as the drop-off policy, which allowed pets to be left unattended for extended periods.
What Needs Improvement
- Communication and customer service
- Pricing and billing practices
- Staff behavior and attitude
- Clinic policies and procedures
