Our Story
Blue Cross Animal Hospital has a rich history that dates back to 1920, when it was founded by Dr. Ritchey. Over the years, we have strived to provide the highest quality veterinary care to the animals of Louisville and surrounding areas.
Our history is rooted in compassion, dedication, and a passion for animal health. Our founders were pioneers in their field, and their legacy continues to shape our practice today.
Our Mission
At Blue Cross Animal Hospital, our mission is to provide exceptional veterinary care to our patients, while also building strong relationships with our clients. We strive to be a trusted partner in the health and well-being of our furry friends, and to make a positive impact on our community.
Our Services
At Blue Cross Animal Hospital, we offer a wide range of services to cater to the unique needs of our patients. From routine vaccinations and wellness exams to complex surgeries and specialty care, we have the expertise and facilities to provide comprehensive care.
Our Approach
We believe in a patient-centric approach to veterinary care. We take the time to listen to our clients, understand their concerns, and provide personalized care that addresses the unique needs of each patient. Our skilled and compassionate team is dedicated to delivering the highest quality care, using the latest technology and techniques.
Our Facilities
Our state-of-the-art facility is designed to provide a comfortable and stress-free experience for our patients. From our well-equipped surgical suites to our spacious examination rooms, we have everything we need to deliver exceptional care.
Our Commitment
At Blue Cross Animal Hospital, we are committed to making a positive impact on the lives of our patients and their families. We believe in fostering a sense of community and promoting animal health and wellness.
We are proud to have served the Louisville area for over 100 years, and we look forward to many more years of providing exceptional veterinary care to our patients.
General Experience
The overall experience at Blue Cross Animal Hospital is mixed, with some pet owners expressing satisfaction with the care their pets received, while others were disappointed with the service.
Staff and Facility
The staff at Blue Cross Animal Hospital are generally praised for their kindness and professionalism. However, some reviewers mentioned that the front desk staff can be rude and unfriendly. The facility is described as clean and well-maintained.
Care and Treatment
Dr. Campbell and other veterinarians at the hospital are highly praised for their expertise and care. Reviewers mentioned that they took the time to explain their pets' conditions and treatment options in detail. However, some reviewers were disappointed that the hospital no longer accepts emergency visits or walk-ins, which can be a problem for pets that require immediate care.
Communication and Scheduling
Some reviewers experienced issues with appointment scheduling and communication. One reviewer mentioned that an appointment was not documented, leading to confusion, but the hospital has since improved their system to include email, phone, and text reminders.
Price and Value
The prices at Blue Cross Animal Hospital are generally considered reasonable, with some reviewers mentioning that they are comparable to other veterinary clinics in the area.
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