At Jefferson Animal Hospital, we are dedicated to providing progressive and compassionate care to the pets and people in our community. We strive for the highest quality veterinary care available, providing you with the most up-to-date options and information regarding the health of your pets. We are devoted to the long-term care of your pet, and our goal is to help your pet enjoy the highest quality of life possible and to give you many years to share in that enjoyment.
Our Emergency & Trauma Center
Our Emergency Hospital has been established in Louisville, Kentucky's Outer Loop, in Okolona, since 1978 and has been operating 24 HOURS A DAY, 365 DAYS A YEAR, including ALL HOLIDAYS. We continue to be a national leader in veterinary medical treatment and emergency trauma care. Our Emergency & Trauma Center is open 24 hours a day, 7 days a week, for emergencies and wellness care. We offer a wide range of services, including emergency and critical care, oxygen ICU, 24-hour nursing care, pet visitation, diagnostics, exam, digital X-ray, complete lab testing on site, cardiology, dermatology treatments, eye, nose, throat care, wellness and routine pet care, puppy and kitten care, adult pet care, senior pet care, nutritional counseling, pet dental care, dental care prevention, veterinary oral surgery, pain management, end of life care, and pet pharmacy.
Fern Creek Medical Center
We are advocates of wellness health care and good diagnostic care throughout your pet's lifetime. We schedule enough time during your pet's appointment for you to bring any questions or concerns you have; we know how important it is to have peace of mind about your pet's health! Our Fern Creek Medical Center is open Monday through Saturday and offers a wide range of services, including wellness and routine pet care, puppy and kitten care, adult pet care, senior pet care, nutritional counseling, pet dental care, dental care prevention, and veterinary oral surgery.
Our Mission
Our mission is to provide our patients, and the veterinary community, with blood products obtained and processed with the highest standards for safety and the ethical treatment of our donor pets. We also strive to provide you and your pet(s) the highest quality of care and service. We set our standards high so that we can provide you and your pet(s) the highest quality of care and service.
Our History
We have been serving the Louisville community for over 40 years, and we are proud to be AAHA-accredited for 40 years. We celebrate our 44 years of being open 24 hours, thanks to our great community and loyal clients. We look forward to growing with you, your pets, and this community!
Excellent Care and Compassion
Most reviewers praise the hospital's staff for their kindness, empathy, and professionalism in handling their pets' emergencies. Many reviewers express gratitude for the hospital's timely interventions, which saved their pets' lives. The staff's ability to explain complex medical issues and treatment options clearly and compassionately is particularly appreciated.
Communication and Transparency
Reviewers appreciate the hospital's transparent communication style, which helps pet owners understand their pets' conditions and treatment options. The staff is praised for keeping owners informed about their pets' progress and for being responsive to their concerns.
High-Quality Medical Care
The hospital's medical care is widely praised, with reviewers expressing satisfaction with the diagnoses, treatments, and outcomes. The hospital's ability to handle complex cases and provide emergency care is particularly valued.
Some Concerns About Pricing and Staff Attitudes
However, some reviewers express concerns about the hospital's pricing, which they find expensive. A few reviewers criticize the staff's attitude, citing instances of rudeness or lack of empathy. One reviewer expresses frustration with the hospital's billing process and communication style.
Overall, a Caring and Professional Team
Despite some criticisms, the majority of reviewers praise the hospital's staff for their kindness, professionalism, and dedication to animal care. The hospital's commitment to providing excellent medical care and compassionate service is evident in the many positive reviews.
