Trustworthy Care for Your Furry Friend, Since 1999
At Gentle Care Animal Hospital, we are dedicated to providing exceptional, compassionate pet care to the dogs and cats of Memphis, TN. Our team of expert veterinarians is committed to providing the best medical and surgical care for our patients. As a full-service veterinary medical facility located in the heart of Bartlett, Tennessee, we offer a wide range of services to keep your pet happy and healthy.
Our Services
At Gentle Care Animal Hospital, we believe in providing comprehensive care for your pet's overall wellness. Our services include:
General Wellness
We provide services such as dentistry, diet and nutrition, and parasite control to promote your pet's overall wellness. Our team of veterinarians is dedicated to keeping your pet happy and healthy.
Diagnostic Services
Our state-of-the-art diagnostic equipment allows us to provide accurate and timely diagnoses for your pet. From X-rays to blood work, we have the technology to help us determine the best course of treatment for your pet.
Surgery Services
Our experienced veterinarians and surgical team are equipped to perform a variety of surgeries, from routine procedures to more complex operations. We understand that surgery can be stressful for pets and their owners, and we strive to make the process as smooth and comfortable as possible.
Reproduction Services
We understand the importance of responsible breeding practices and strive to provide high-quality reproductive services for our clients. Our team of veterinarians has extensive experience in breeding and reproduction, helping to ensure the health and well-being of both the mother and the offspring.
Holistic & Therapy Services
At Gentle Care Animal Hospital, we believe in providing natural and holistic approaches to pet care. Our therapy services include acupuncture, massage, and laser therapy to help alleviate pain and improve your pet's overall well-being.
Hospitality Services
We understand that the comfort and safety of your pet are of the utmost importance. Our hospital features a clean and comfortable environment, designed to make your pet feel at ease.
Travel Certificates
Whether you're traveling with your pet or sending them on a trip, we can provide the necessary documentation and recommendations to ensure a safe and healthy journey.
End of Life Care
As heartbreaking as it may be, we understand that the time may come when our pets say their final goodbyes. Our compassionate team is here to provide emotional support and guidance during this difficult time.
Accreditations & Certifications
We take pride in our accreditations and certifications, which demonstrate our commitment to providing the highest level of care for your pet.
Meet Our Team
Our friendly and knowledgeable staff is dedicated to providing exceptional care for your pet. We invite you to visit our hospital and meet our team of veterinarians and support staff.
Poor Experience
Gentle Care has been plagued by poor customer service and unprofessional behavior from its staff. According to reviews, some clients have reported not being greeted upon entering the facility, being told they are late for their appointment despite having already paid, and being treated rudely by receptionists. One client even felt like they were a burden to the staff during their visit.
Positive Reviews
On the other hand, most clients have reported having a positive experience at Gentle Care. They praise the friendly and professional staff, thorough and efficient care, and clean facility. Many clients have been loyal customers for years, and some have even praised specific doctors and staff members for their exceptional care.
Poor Customer Service
The main issue with Gentle Care seems to be poor customer service. Clients have reported feeling rushed, belittled, and neglected by the staff. The lack of friendliness and warmth from the staff has left a negative impression on many clients.
