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Compassionate Care for Your Pets, Whenever They Need It

At Animal Emergency Center, we understand that accidents and emergencies can happen to our beloved pets at any time, and that's why we're here to provide comprehensive after-hours veterinary emergency services to the Memphis community. With over 40 years of experience, our team of exceptional veterinarians and trained technicians are dedicated to providing emergency veterinary care to cats and dogs in Memphis.

Our Services

As an after-hours emergency veterinary clinic, we provide a wide range of services to ensure the health and well-being of your pet. Our services include:

  • Emergency Veterinary Care: Our experienced veterinarians and technicians are trained to treat a variety of emergency conditions, from accidental injuries to sudden illnesses.
  • 24/7 Emergency Services: Whether it's a weekend, evening, or holiday, our hospital is always open to provide emergency care to your pet.
  • Compassionate Care: Our team of veterinarians and staff are committed to delivering compassionate and skilled medical attention to your pet in their time of need.

Meet Our Team

At Animal Emergency Center, we're proud of our experienced team of veterinarians and staff who are dedicated to providing the best possible care to your pet. From our veterinarians to our technicians, our team is committed to providing exceptional care and compassion to your pet.

Why Choose Us

At Animal Emergency Center, we understand that when it comes to the care of your pet, trust is everything. That's why we're committed to providing the highest level of care to every pet that comes through our doors. Our state-of-the-art facility and experienced team of veterinarians and technicians ensure that your pet receives the best possible care in their time of need.

Comprehensive Emergency Veterinary Care

At Animal Emergency Center, we understand that accidents and emergencies can happen to our beloved pets at any time. That's why we're here to provide comprehensive emergency veterinary care to cats and dogs in Memphis. Whether your pet suffers a sudden illness, accident, or trauma, our experienced veterinary professionals are always ready to deliver critical medical attention with compassion and skill on evenings, weekends, and holidays.

Reviews (339)
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Positive: The positive comments praised the staff's compassion and helpfulness, with one reviewer feeling more informed and in control after being given open and honest information.
Negative: The negative comments highlighted a lack of compassion and honesty from the staff, with many reviewers feeling dismissed and uncared for. Inflated prices, misdiagnosis, and inadequate care were also common complaints.

Poor Service and Medical Care

The reviews highlight a poor experience at this veterinary emergency center. Several reviewers praised the staff's compassion and helpfulness, but these positive comments are far outweighed by the overwhelming number of negative reviews.

Dismissive and Uncaring Staff

Many reviewers felt that the staff lacked compassion and were dismissive of their concerns. One reviewer was told that her pet's symptoms were caused by a urinary tract infection instead of a hairball, despite the pet coughing up a large hairball later that night. Another reviewer was told to euthanize her dog instead of exploring other treatment options.

Inflated Prices and Misdiagnosis

The reviews also highlight a lack of transparency and honesty in the pricing and medical care provided. Several reviewers reported being charged thousands of dollars for treatment, including one reviewer who was initially quoted a price of $1300 only to be later told the cost would be $8000. Misdiagnosis and inadequate treatment were common themes, with several reviewers reporting serious errors in their pets' care.

Racial Bias and Unprofessional Behavior

One reviewer reported experiencing racist vibes from the security staff, who threatened to call law enforcement because the reviewer was waiting outside with their pet. Another reviewer reported being treated rudely by the front desk staff and feeling that the center did not care about their pet's well-being.