Caring for your pets, one visit at a time
At BVL Veterinary Hospital, we understand the importance of providing exceptional care to your beloved pets. Our mission is to deliver the highest quality veterinary services to ensure the health and well-being of your furry friends. With over 20 years of experience, our team of dedicated professionals is committed to providing compassionate and personalized care to every patient.
Meet our Team
Our team is led by Dr. Natela Turzhanskaya, a highly experienced veterinarian with a passion for animal health and welfare. Dr. Natela is a Doctor of Veterinary Medicine with a strong background in veterinary medicine and research. Her extensive experience in animal health practice and research has equipped her with the knowledge and expertise to provide top-notch care to your pets.
Our team also includes a talented group of veterinary technicians, each dedicated to providing exceptional care and compassion to every patient. From routine check-ups to complex surgeries, our team is committed to delivering the highest level of care and attention to every patient.
Our Services
At BVL Veterinary Hospital, we offer a comprehensive range of services to cater to the needs of your pets. Our services include:
- Wellness Exams: Regular check-ups to ensure your pets stay healthy and happy
- Surgical Services: Advanced surgical procedures performed by Dr. Natela and her team
- Emergency Services: Urgent care for your pets in critical situations
- Pet Vaccinations: Protect your pets from diseases and infections
- Spay/Neuter Services: Responsible pet ownership through spaying and neutering
- Dental Services: Comprehensive dental care for your pets
- Care for Sick and Injured Pets: Expert care for pets with illnesses or injuries
- Microchip Pet Identification: Safe and effective identification for your pets
- Photon Wound Therapy (PWT): Cutting-edge technology for wound healing
Client Services
At BVL Veterinary Hospital, we understand that your pets are part of your family and need to receive the same care and attention. Our client services include:
- Online Appointment Request: Schedule appointments at your convenience
- Pet Portal: Online access to your pet's medical records and vaccination history
- Hospital Policy: Clear policies for patient care and treatment
- Care Credit: Financing options for your pet's medical expenses
- Scratch Pay: Discount programs for loyal pet owners
Our Partnership with Purina Pro Plan
We are proud to announce our partnership with Purina Pro Plan, a renowned pet food brand. As a veterinarian, Dr. Natela feeds her own pets Purina Pro Plan diets and believes in the quality and effectiveness of their products. With this partnership, we can now offer a convenient and affordable way to order your pet's prescription food, shipped directly to your door.
Overview
The reviews for this veterinary clinic, BVL, are overwhelmingly positive, with the majority of reviewers giving the clinic a 5-star rating. Many reviewers praise the clinic's friendly and knowledgeable staff, cleanliness, and organized facility.
Positive Comments
Reviewers have praised the clinic's veterinarians, Dr. Natela Turzhanskaya and Maribel, for their exceptional care and attention. They have also commended the clinic for being responsive to patients' needs, having clean facilities, and providing helpful services such as emergency visits during business hours. Many reviewers have expressed gratitude for the clinic's staff, who have gone above and beyond to provide emotional support and reassurance to pet owners.
Negative Comments
One reviewer, B., gave the clinic a 1-star rating and shared a negative experience with the prescription refill process. They reported that the clinic failed to send prescriptions to the pharmacy in a timely manner, and that they had to play phone tag with the clinic for days to resolve the issue. The reviewer also expressed frustration with the clinic's business hours and noted that they had to arrive at the clinic early in the day to demand their prescription be filled.
Management
Based on the reviews, it appears that the clinic's management could improve its prescription refill process and communication with patients. However, the clinic's staff and veterinarians seem to be highly skilled and dedicated to providing excellent care to patients.
