Healthy Pets, Happy People, Together!
At Bellalago Veterinary Hospital, we believe that the well-being of our patients is at the heart of everything we do. Our team of dedicated veterinarians, technicians, and support staff work together to provide exceptional care for our patients, with a focus on preventative medicine and building strong relationships with our pet owners.
Our Mission
Our mission is to provide high-quality veterinary care to the pets of Kissimmee and surrounding areas. We strive to be the trusted veterinary partner for our patients and their owners, delivering personalized care that addresses the unique needs of each individual pet. We're proud to be an accredited AAHA clinic, holding ourselves to the highest standards of medical excellence.
Our Services
As a full-service veterinary hospital, we offer a wide range of services to cater to the unique needs of each pet. Our services include:
- Routine wellness exams and vaccinations
- Diagnostic testing and treatment for illnesses and injuries
- Surgical and dental care
- Preventative care, including flea and heartworm prevention
- Therapeutic care for chronic conditions and pain management
- Geriatric care for seniors and geriatric pets
What Sets Us Apart
At Bellalago Veterinary Hospital, we're committed to providing a welcoming and comfortable environment for both pets and their owners. We understand the importance of building a strong bond between pets and their owners, and we strive to foster that relationship through our compassionate and empathetic approach.
About Our Team
Our team is comprised of experienced veterinarians, technicians, and support staff, who are dedicated to providing exceptional care for our patients. We're proud to have a team of passionate and compassionate individuals who are committed to making a positive impact on the lives of our patients and their owners.
Giving Back
As a business, we believe in giving back to our community and supporting local organizations that share our values. We're proud to be involved in various community programs and initiatives, including our Angel Fund, which supports pet owners in need.
Contact Us
We're always happy to hear from you! If you have any questions or concerns, please don't hesitate to reach out. You can find us on our Contact Us page or give us a call at (407) 847-0802.
Mediocre Service and Prices
The majority of the reviews are negative, with customers expressing disappointment and frustration with the services provided by the vet clinic. Author Megan Christina gives the clinic 2 stars, stating that they were "one of the most mediocre vets" she has seen, with prices on the high end of normal. She was charged $300+ for a bite wound treatment, which did not include the expected services. The wound was not properly cleaned and debrided, and the clinic tried to upsell unnecessary services, including a drain tube.
Mixed Reviews on Service Quality
There are some positive reviews, however. Author Genesis C. gives the clinic 5 stars, praising the level of care and professionalism received from the staff during her puppy's first visit. The vet tech and veterinarian answered her questions and made the process of getting medical care for her new puppy easy. Author Jackie Zastrow also gives the clinic 5 stars, mentioning that the staff was friendly and answered her questions, despite her dog being animal aggressive and highly anxious. Her most recent visit was a success, with the staff doing a great job of handling her dog's nails.
Unprofessional Behavior
Author Vito LoGrasso gives the clinic 1 star, sharing a traumatic experience with his 6-month-old puppy. The staff, particularly Jim, treated his puppy poorly, referring to it as "Killer" multiple times and not providing proper care. The nurse and techs seemed fine, but Jim's behavior was unacceptable. Author Crystal Lovejoy also gives the clinic 1 star, expressing frustration with their approach to senior dogs. She had hoped to find a vet who understood the needs of her 14-year-old dog with congestive heart failure, but was denied medication because of his age.
Emergency Services
Author John Reilly gives the clinic 5 stars, thanking them for their emergency services. He was able to get his dog to the animal hospital quickly, thanks to the clinic's efforts. Author Dawn Jimenez gives the clinic 5 stars, praising their customer service and care for her dog.
Conclusion
The majority of the reviews are negative, with customers expressing disappointment and frustration with the services provided by the vet clinic. Some customers have had positive experiences, but the overall impression is one of mediocrity and a lack of understanding and care for senior dogs.
