Dedicated Veterinary Care in Round Rock, TX
Round Rock Animal Hospital is a local veterinary clinic committed to providing compassionate, comprehensive care for your furry friends. Led by experienced veterinarian Dr. David Hocher, our team is dedicated to building lasting relationships with you and your pet, ensuring they receive the best possible healthcare throughout their lives.
Our Mission
Our mission is to provide preventative care, diagnose and treat illnesses, and perform surgical and dental procedures with empathy, expertise, and cutting-edge technology. We treat every pet as a member of our own family, and we understand the deep bond you share.
Who We Are
Our experienced team of veterinary professionals and support staff are passionate about animals and dedicated to providing exceptional care. We are committed to:
- Personalized Attention: We take the time to understand your pet's individual needs and concerns.
- Compassionate Care: We treat your pet with kindness and gentle hands.
- Comprehensive Care: We offer a wide range of services, from routine vaccinations and wellness exams to advanced diagnostics and surgical procedures.
- Open Communication: We believe in clear and honest communication with owners, explaining treatment options and costs in simple terms.
The Round Rock Animal Hospital Difference
At Round Rock Animal Hospital, we go above and beyond simply treating ailments. We provide:
- Preventative Care Program: Regular checkups and vaccinations are essential for maintaining your pet's health.
- Specialized Services: We offer specialized services such as orthopedics, ultrasound, acupuncture, and chiropractic care.
- Advanced Diagnostics: Our state-of-the-art equipment ensures accurate diagnoses and prompt treatment.
- Client Education: We provide educational resources and tools to empower you to care for your pet effectively.
Overall Experience
The reviews of this animal hospital are mixed, with some customers expressing satisfaction with the services provided, while others have had negative experiences.
Positive Aspects
- Many reviewers praised the hospital's staff, describing them as friendly, kind, and caring.
- Some customers appreciated the hospital's willingness to accommodate their pets' needs, even in emergency situations.
- A few reviewers mentioned that the hospital's staff went above and beyond to ensure their pets received the best care possible.
Negative Aspects
- One reviewer had a poor experience with the hospital, citing poor customer service, lack of accountability, and a general lack of care for their pet's well-being.
- Another reviewer was shocked by the high price of a spay procedure, citing that other clinics in the area offered the same service at a significantly lower cost.
Common Themes
- Customer service is a major factor in customers' satisfaction with the hospital, with some reviewers praising the staff's kindness and others criticizing their lack of care.
- The quality of care provided by the hospital's doctors and technicians is also a major factor, with some reviewers expressing satisfaction with the care their pets received and others expressing disappointment.