At Moon Valley Animal Hospital, we are dedicated to providing top-notch veterinary care to our furry friends in Phoenix, AZ. As a full-service companion animal hospital, we offer a comprehensive range of medical, surgical, and dental care services to ensure your pet leads a happy and healthy life.
Our Mission
Our mission is to provide quality veterinary care throughout the life of your pet. We understand the special role your pet plays in your family, and we are committed to becoming your partner in your pet's health care. Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education.
Our Services
Our services are designed to assist in routine preventive care for young, healthy pets; early detection and treatment of disease as your pet ages; and complete medical and surgical care as necessary during his or her lifetime. We offer a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. Our facility includes a well-stocked pharmacy, in-hospital surgery suite, in-house x-ray capabilities, a closely supervised hospitalization area, and indoor boarding kennels with outdoor walking areas.
Our Team
Our team of experienced and dedicated veterinarians, including Dr. Lisa Hatfield, Dr. Kelley DeGroff, and Dr. Les Hatfield, are committed to providing personal attention to the unique concerns of each individual pet owner. Our doctors have a special interest in areas such as dentistry, infectious disease, feline medicine, geriatrics, internal medicine, dermatology, dentistry, oral surgery, soft tissue, and orthopedic surgery.
Our Commitment
At Moon Valley Animal Hospital, we are committed to not only treating your pet when they're not feeling well but also to helping you learn how to keep your best friend happy and healthy. We understand the importance of client education and strive to provide sound advice and optimal veterinary care, allowing you to enjoy your companion for a maximum number of years.
Overview of Reviews
The reviews of Moon Valley Animal Hospital are overwhelmingly positive, with many customers expressing their satisfaction with the hospital's staff, doctors, and services.
Positive Comments
- Friendly and caring staff
- Professional and knowledgeable doctors
- Clean and safe facilities
- Reasonable pricing
- Doctors and staff take the time to answer questions and explain procedures
- Staff are gentle and patient with pets
- Hospital is well-organized and efficient
Negative Comments
- One reviewer had a bad experience with a specific doctor, calling them "cold-hearted" and only caring about money
- A few reviewers were disappointed with the hospital's policies, such as not accepting new patients
- One reviewer had a negative experience with a procedure, resulting in bleeding and stress for their pet
- Another reviewer was unhappy with the hospital's facilities, calling them outdated
Doctors and Staff
Many reviewers praised the doctors and staff at Moon Valley Animal Hospital, citing their kindness, professionalism, and knowledge. Doctors Hatfield, Les, and Lisa were specifically mentioned as providing excellent care and compassion to pets.
Facilities and Services
The hospital's facilities were generally praised, with many reviewers mentioning the cleanliness and safety of the environment. Some reviewers commented on the outdated facilities, but this was not a universal complaint.
