Trust us to provide exceptional care for your furry friends!
Welcome to Deer Creek Animal Hospital, a state-of-the-art veterinary hospital located in Phoenix, AZ. Our hospital is designed to provide the highest quality diagnostic and therapeutic care to our patients in a comfortable and secure environment. Our 10,000 square foot facility is custom designed for the comfort and security of our patients, with a free-standing building on an expansive piece of land, offering a private parking lot and a fully enclosed, 1-acre grass backyard for our boarding and daycare guests to enjoy.
Our Mission
At Deer Creek Animal Hospital, our mission is to provide exceptional veterinary care in a warm and welcoming environment. We understand that our patients are more than just animals - they are beloved family members. That's why we strive to provide individualized attention and care to each and every one of our patients. Our friendly and knowledgeable staff is dedicated to providing the highest level of customer service, and we are always available to answer any questions or concerns you may have about your pet's health.
Our Services
We offer a wide range of veterinary services, including flea and tick prevention, veterinary care, canine and feline boarding, daycare, grooming, dog training, and dental care. Our hospital is equipped with the latest technology and equipment, allowing us to provide accurate and timely diagnoses and treatments. We also offer late evening, walk-in, and drop-off appointments to accommodate your busy schedule.
Our Team
Our team of experienced veterinarians, technicians, and support staff are dedicated to providing exceptional care to our patients. Our veterinarians are highly trained and experienced in the latest veterinary techniques and protocols, and our support staff is friendly and knowledgeable. We take pride in our ability to provide personalized care to each and every one of our patients, and we strive to build long-lasting relationships with our clients.
Our Philosophy
At Deer Creek Animal Hospital, we believe that preventative care is key to maintaining the health and well-being of your pet. That's why we offer a range of preventative care services, including vaccinations, parasite control, and dental care. We also believe in the importance of client education, and we take the time to educate our clients on the best ways to care for their pets.
Boarding and Daycare Issues
Several reviewers expressed dissatisfaction with the boarding and daycare services provided by Deer Creek Animal Hospital. Nikole Martin reported that her dog and cat were traumatized after a week-long stay, and her dog was not given the social interaction promised. Gabriel Downing mentioned that his dogs often get sick after visiting the facility, and the staff does not take responsibility for the issues.
Communication and Customer Service Issues
Many reviewers criticized the communication and customer service at Deer Creek Animal Hospital. Heather Lester mentioned that the staff had trouble getting prescriptions correct, and they would often mix up her dogs' records. Amanda Nealy had a negative experience with the groomer, and the manager failed to follow up with her. Julia mentioned that the vet did not examine her dog physically and the vet tech was rude and unprofessional.
Surgical Complications and Negligence
Ashleigh Potuznik reported a tragic incident where her dog died after a spay and tooth removal surgery. Isabelle Deveaux mentioned that her 13-year-old dog suffered from five broken ribs, pneumonia, and infected open sores on its leg after a stay at Deer Creek Animal Hospital.
Positive Experiences
On the other hand, many reviewers praised the staff at Deer Creek Animal Hospital for their professionalism, kindness, and attention to their pets' needs. Robin Bukovina, Hailey Vincent, Abriana M., Kimmie Mickins, Trent Cork, Sylvia Beesmer, Melissa Lace Rosenberger, Kat Sexton, Catie C., and Yogaand Doritos all reported positive experiences with the staff and the care provided to their pets.
