Experience the best in veterinary care, with a personal touch.
At Michigan Street Animal Hospital, we are dedicated to providing top-quality veterinary care to our furry friends and their beloved owners. Our story began in 1986 when Dr. Oflat Mansour opened our doors to the Central Florida community. Since then, we have proudly served the area, and our team has grown to include Dr. Heather Trusley, who joined our team in 2016.
Our Commitment to Excellence
We strive to provide a comfortable and stress-free experience for every pet that walks through our doors. Our doctors are passionate about veterinary medicine and are dedicated to giving your pets the best possible care. We take every possible measure to ensure that your pets receive the care they deserve, and we are committed to making each experience as comfortable and stress-free as possible.
Our Services
We offer a wide range of services to meet the needs of our furry friends and their owners. Our services include:
- Small Animal Diagnostics: Our state-of-the-art diagnostic equipment and experienced veterinarians work together to provide accurate and effective diagnosis and treatment for a variety of medical conditions.
- Pet Vaccines: We offer a range of vaccines to protect your pets from diseases, and we will work with you to create a vaccination schedule that meets your pet's needs.
- Pet Dentistry: Our veterinarians and trained staff are dedicated to providing top-notch dental care for your pets, including routine cleanings, dental X-rays, and extractions.
- Pet Spay or Neuter Services: Spaying or neutering your pet is an important part of responsible pet ownership. Our experienced veterinarians will guide you through the process and help you make an informed decision about the best option for your pet.
- Laser Therapy: Our veterinarians use laser therapy to provide pain relief and promote healing for a variety of conditions.
- Pharmacy: We offer a full range of prescription medications and supplements to support your pet's health and wellbeing.
Our Team
At Michigan Street Animal Hospital, we are committed to providing exceptional service and care to our patients and their owners. Our team of dedicated professionals includes:
- Dr. Oflat Mansour, Hospital Owner and Veterinarian: Dr. Mansour has been serving the Orlando area for over 30 years and has built a reputation for providing top-quality care and exceptional customer service.
- Dr. Heather Trusley, Associate Veterinarian: Dr. Trusley joined our team in 2016 and brings a wealth of experience and knowledge to our hospital.
- Tina, Hospital Manager: Tina has been with our hospital since 1987 and has worked in every position over the years. She is dedicated to ensuring that our patients receive the best possible care and that our owners feel comfortable and informed throughout the process.
- Jen, Veterinary Assistant: Jen has been with our hospital since 2010 and has a degree in Psychology from the University of Central Florida with a special interest in animal behavior.
- Rebecca, Veterinary Assistant: Rebecca is studying biology at UCF and is preparing to apply for veterinary school. She has a passion for working with animals and enjoys helping families with their newly adopted pets.
- Michaela, Veterinary Assistant: Michaela joined our team in 2018 and is attending UCF. She is dedicated to her studies and spends her free time reading and traveling with her family.
- Anjlie, Veterinary Assistant: Anjlie joined our team in 2018 and is attending UCF in hopes of becoming a veterinarian. She is passionate about helping animals and enjoys art and drawing in her free time.
Our Promise
At Michigan Street Animal Hospital, we promise to provide exceptional service, compassionate care, and a commitment to excellence in everything we do. We are dedicated to making a positive difference in the lives of our patients and their owners, and we look forward to serving you and your furry friends for years to come.
Unsatisfactory Experience
Many customers have reported negative experiences with Michigan Street Animal Hospital. Appointment-only visits have been an issue, with some customers being denied service or made to feel unwelcome. Lack of communication has also been a problem, with some vets failing to communicate effectively with each other or with customers. Unhonest and unreasonable practices have also been reported, with some customers being overcharged or misled about services provided.
Quality of Care
On the other hand, some customers have had satisfactory experiences with Michigan Street Animal Hospital. Reasonable rates and friendly staff have been common praises. Customers have also appreciated the personalized care and attention they have received from the vets. However, there have been instances where customers have expressed unhappiness with the services provided, citing unwillingness to listen to concerns or incompetence.
Examples of Unhappiness
Some customers have reported being denied service due to their dissatisfaction with previous experiences. One customer was forced to pay $200 for a procedure that was not completed, only to be recommended to another vet for further care. Another customer reported frustration with the lack of communication between vets, which led to a prolonged and unaddressed issue with their pet's health.
