The Finest In Veterinary Care
At Camelback Animal Clinic, we are dedicated to providing the highest quality veterinary care to your beloved pets. Our state-of-the-art facility is designed to provide a comfortable and efficient experience for both you and your pet. Our veterinarians and staff are committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring that you receive the best possible care for your pet.
Our Services
At Camelback Animal Clinic, we offer a wide range of services designed to keep your pet healthy and happy. Our services include:
Preventative Care
- Pet nutrition
- Vaccinations
- Senior pet care
- Pet dental services
- Pet wellness exams
We also offer a variety of add-on services, including:
- Pet emergency services
- Spay and neuter services
- Urgent care
- Other pet exams
Our Team
Our team of experienced veterinarians and staff are dedicated to providing compassionate and personalized care for your pet. Our team includes:
- Dr. Enrique Cruz, Veterinarian and Practice Owner, who has been serving the Phoenix area for over 15 years.
- Deidre Tso, Veterinary Assistant, who has been with Camelback Animal Clinic since 2017 and is passionate about proper at-home dental care for pets.
- Miguel, Veterinary Technician, who has been with Camelback Animal Clinic since 2010 and has a special interest in veterinary dentistry and internal medicine.
- Yenyfer, Veterinary Assistant, who recently graduated from Pima Medical Institute with her Veterinary Assisting Certificate.
Why Choose Us
At Camelback Animal Clinic, we believe that every pet deserves the best possible care. That's why we're committed to providing:
- Compassionate and personalized care for your pet
- The latest advancements in veterinary medicine
- A comfortable and efficient experience for both you and your pet
Whether you're looking for regular check-ups, vaccinations, or emergency care, our team is dedicated to providing the highest level of care for your pet.
General Feedback
The reviews for Camelback Animal Clinic are mixed, with some customers singing the praises of Dr. Cruz and his staff, while others have had poor experiences.
Services and Communication
Several reviewers praised the clinic's prompt and good service, with some mentioning that they were able to get an appointment quickly and that the staff was friendly and clear in communicating costs and medical needs. However, others had issues with communication, including difficulty getting a hold of the clinic, lack of updates on test results, and unclear or misleading information.
Prices and Transparency
Some reviewers felt that the clinic was not transparent about prices, with one reviewer mentioning that the clinic did not provide prices for services or shots until an initial consultation. Additionally, one reviewer reported being charged extra for services that were not needed.
Accountability and Responsibility
Several reviewers had issues with the clinic's responsibility and accountability, including one reviewer who felt that the clinic did not take their pet's condition seriously and another who reported being overcharged and not receiving good care.
Complaints and Negative Reviews
Common complaints included poor communication, overcharging, lack of transparency, and unprofessional behavior.