Providing Emergency Care When You Need It Most.
Welcome to East Valley Emergency Pet Clinic, your trusted partner in emergency and urgent care for pets of all kinds. We serve Diamond Bar, CA, West Covina, Chino Hills, Glendora, and the surrounding communities.
Our Mission
Our dedicated team of experienced veterinary professionals is dedicated to providing compassionate and compassionate care to your furry family members when they need it most. Whether you're facing an unexpected emergency or require urgent attention after hours, we're here for you.
Our Services
We offer a comprehensive array of emergency and urgent care services, including:
Emergency Trauma
- Severe bleeding
- Wild animal bites
- Heatstroke/Dehydration
- Auto injuries
- Toxic ingestion
- Pain and anxiety management
Surgical Services
- Bone fractures and dislocations
- Spay and neuter procedures
- Orthopedic surgery for various conditions
- Soft tissue repairs
Medical Services
- Emergency medical care for various illnesses and conditions
- Digital imaging for accurate diagnosis
- Laboratory analysis for quick results
- Pharmacy with essential medications
Client-Centered Care
We understand that your pet is a cherished member of your family. We treat every animal with gentle care and compassion, while keeping you updated every step of the way. We also offer boarding facilities for pets who require extended care after receiving medical attention.
Our Commitment
At East Valley Emergency Pet Clinic, we are committed to providing:
- Swift emergency care: We prioritize urgent cases and minimize waiting time.
- Accurate diagnosis: Equipped with state-of-the-art technology and experienced staff, we accurately diagnose medical conditions.
- Compassionate treatment: We offer gentle and caring handling of your furry friend during their time of stress.
- Transparent communication: We keep you updated on your pet's condition and treatment plan.
Contact Us Today
For compassionate and comprehensive emergency and urgent care for your beloved pet, choose East Valley Emergency Pet Clinic. Contact us today at (909) 861-5737 and let us be your trusted partner in pet care.
Staff and Doctor Reviews
Rude and Unprofessional Staff
The Asian "doc" was described as rude and unprofessional by multiple reviewers. He was accused of being condescending, not explaining medical terms, and being more interested in making money than helping pets.
Exceptional Front Desk Staff
On the other hand, the front desk staff, including Celeste and Carry, were praised for their kindness, helpfulness, and professionalism.
Mixed Reviews of Doctors
Dr. Hinz was described as nice and welcoming, while Dr. Kim was accused of being rude, intrusive, and more interested in making money than helping pets.
Emergency Care and Surgery
The clinic was praised for taking in emergency cases immediately and performing surgery successfully.
Pricing and Transparency
Some reviewers were satisfied with the pricing and transparency of the clinic, while others felt that they were overcharged or misled about the costs of treatment.
Negative Experiences
Multiple reviewers had negative experiences with the clinic, citing rude staff, overpricing, and a lack of concern for their pets' well-being.