Providing Quality Care for Your Pets Since 1992
At Heal Vet, we're dedicated to providing top-notch veterinary care to our furry friends in the Mount Auburn neighborhood and beyond. As a full-service small animal hospital, we offer a comprehensive range of services, including wellness care, urgent care, surgery, dentistry, and specialist care. Our state-of-the-art facility is designed to minimize stress and provide a comfortable and efficient experience for both pets and their owners.
Our Philosophy
We believe that a better experience for you and your pet starts with personalized care. That's why we schedule longer appointments to ensure our veterinarians have the time to understand your family's needs and goals. We'll present you with options and explain our recommendations, so you can make informed decisions about your pet's care. Our team is trained in gentle animal handling techniques, and our facility is designed to reduce stress and anxiety for both pets and owners.
Comprehensive Medicine
Our veterinarians bring a broad range of experience and surgical skills to the table, complemented by our highly-trained and dedicated staff. We're committed to providing comprehensive medical and surgical services, including visiting specialists and a referral network of local professionals. We believe that a comprehensive practice includes providing care for animals still in search of homes, and we're proud to continue our relationships with local animal welfare organizations.
Our Team
Our team is led by Dr. Amanda K. Leef, Practice Owner, and includes Dr. Kristie Mientka and Dr. Leigh Davis. Our veterinarians bring a wealth of experience and passion for animal welfare to our practice. From shelter and rescue work to international veterinary medicine, our team is dedicated to providing top-notch care to our patients.
Our Facility
Our modern facility is designed with comfort and efficiency in mind. We have two cat-only rooms and a large family room space for when you bring the whole tribe with you. We've also streamlined our care to minimize time in the waiting area, and allow check-in and check-out in the exam room. And, we're committed to paper-free transactions, transparent pricing, and a commitment to privacy and data security.
Overall Experience
The majority of reviewers have had very positive experiences with Heal Vet Clinic, praising the staff's friendliness, the vets' knowledge, and the facility's cleanliness. Reviewers appreciate the clinic's ability to accommodate anxious pets, taking the time to make them feel safe and secure.
Staff and Communication
The staff is described as patient, knowledgeable, and friendly. They take the time to explain procedures and costs, making clients feel comfortable and confident. Communication is clear and efficient, with follow-up emails and thorough explanations of bills.
Facility and Environment
The clinic is described as clean, warm, and friendly, with comfortable exam rooms and a calm atmosphere. Clients appreciate the lack of rush and chaos, making visits feel more relaxed and personalized.
Pet Care and Services
The vets are praised for their caring and knowledgeable approach to pet care. Reviewers appreciate the clinic's ability to accommodate anxious pets and provide top-notch care. Services are considered reasonable in cost.
Concerns and Criticisms
One reviewer had a negative experience, citing a lack of transparency in pricing and feeling pressured to purchase additional services and products. This reviewer felt that the clinic's pricing practices were shady and unclear.
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