Helping pets thrive, one life at a time
A Compassionate Approach to Pet Care
Pet Haven Animal Hospital offers comprehensive veterinary care in Watertown and the surrounding areas. Led by Dr. Debra Campbell, our highly experienced team provides compassionate, individualized care for pets at every stage of life. We combine cutting-edge technology with a warm and welcoming atmosphere to create a positive experience for both pets and their owners.
Our Expertise
Our skilled and dedicated team offers a wide range of services, encompassing:
Medical care
- Routine vaccinations and wellness exams
- Early detection and treatment of illnesses
- Internal medicine consultations
- Nutritional counseling
Surgical care
- Advanced surgical procedures for a variety of conditions
- Dental care, including comprehensive dental exams, teeth cleaning, and extractions
- Advanced diagnostics and imaging technologies for accurate diagnosis and treatment
Preventative care
- Vaccination and deworming programs
- Parasite control recommendations
- Pet wellness plans tailored to individual needs
Additional services:
- Boarding and grooming consultations
- Pet pickup and delivery options
- In-house pharmacy with prescription medications and diets
Quality Care & Client Communication
We prioritize open communication and client involvement in every aspect of care. We take the time to explain diagnoses, answer questions, and provide clear and concise treatment plans. Our commitment to transparency and collaboration fosters strong client relationships.
Community Involvement
Pet Haven Animal Hospital believes in giving back to the community. We actively support local rescue organizations and shelters, providing medical care and surgical services to homeless pets and those in need. We also offer community outreach programs and educational events to promote responsible pet ownership.
Overall Experience
The overall experience at Pet Haven is highly praised by most reviewers, with many commenting on the caring and knowledgeable staff, professional service, and high-quality care for their pets.
Staff and Veterinarians
The staff at Pet Haven are described as amazing, friendly, gentle, and caring. Dr. Campbell is particularly praised for her exceptional care and dedication to her patients. The veterinarians are knowledgeable and take the time to listen to pet owners' concerns and explain treatment options.
Positive Aspects
Many reviewers appreciate the practice's ability to fit in appointments quickly, especially in emergency situations. The office is clean, and COVID precautions are taken seriously. The staff is willing to answer questions and provide guidance to pet owners, making them feel comfortable and informed.
Negative Experiences
However, some reviewers had negative experiences, citing unavailability and lack of responsiveness when trying to schedule appointments. One reviewer felt that the practice was unhelpful and uncaring when dealing with a sick cat, and another reviewer felt that the staff was rude and unprofessional.
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