Give your animals the care they deserve. Contact Us
Park Place Pet Hospital is a full-service animal hospital dedicated to providing compassionate and comprehensive care for all your furry friends in Southlake and the surrounding areas. Led by experienced veterinarian Dr. Thomas Holbrook, our team of skilled professionals is committed to fostering healthy relationships with pets and their owners.
Our Mission
Our mission is to provide all animals with exceptional care, treating them as valued members of the family. We blend scientific expertise with genuine empathy to deliver a comfortable and reliable environment where pets can receive the attention and treatment they deserve.
Our Services
We offer a wide range of services to cater to every aspect of your pet's health and wellbeing. Our comprehensive offerings include:
General Health & Wellness
- Preventive care & vaccinations
- Routine examinations & screenings
- Nutritional counseling & weight management
- Parasite prevention & control
- Pet dental care
Medical & Surgical Care
- Diagnosis and treatment of illnesses and injuries
- Surgical procedures & dentistry
- Emergency care services
Specialized Care
- Pet boarding & grooming
- Acupuncture & rehabilitation therapy
- Pet nutrition consultations
Client-Centered Care
- Online appointment scheduling and registration
- Comprehensive client communication and updates
- Access to educational resources and support groups
Compassionate & Experienced Team
Our team of professionals is committed to providing individualized attention, gentle handling, and clear communication throughout every step of the process. We value open communication and collaboration with pet owners to ensure the best possible care for your furry companions.
Values that Guide Us
- Compassion: We treat every animal with gentle care and respect.
- Professionalism: We adhere to the highest standards of veterinary care and ethics.
- Empathy: We understand the unique challenges and concerns of pet ownership.
- Integrity: We maintain open communication and transparency with our clients.
- Excellence: We are dedicated to continuous learning and advancement in veterinary medicine.
Overall Experience
The reviews of Park Place Pet Hospital are mixed, with some customers expressing extreme satisfaction and others reporting negative experiences.
Positive Experiences
Many reviewers praised the hospital's staff for being kind, caring, and going above and beyond to help their pets. Some mentioned that their pets were treated with love and affection, and that the staff took the time to answer their questions and address their concerns. The hospital's ability to accommodate same-day appointments and provide prompt treatment was also appreciated.
Negative Experiences
On the other hand, some reviewers reported feeling frustrated and disrespected by the hospital's staff, particularly the front office staff. Some mentioned that they were not allowed to speak with the vet during appointments, and that their questions were not adequately answered. Others reported feeling pressured to purchase specific products or services, and that the hospital was overpriced.
Specific Issues
Some reviewers reported specific issues with their experiences, such as forgotten medications, lack of accountability, and unprofessional behavior from staff members.
Staff Interactions
Interactions with the hospital's staff seemed to be a major factor in the reviews, with some reviewers praising the staff's kindness and others reporting rudeness or unprofessionalism.
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