At Timberline Veterinary Hospital, we are dedicated to providing exceptional veterinary care to the pets of Grapevine and surrounding areas. Our team of experienced veterinarians and staff are committed to delivering compassionate and innovative care to ensure the health and well-being of your beloved pets.
Our Services
As a full-service small animal hospital, we offer a wide range of services to cater to your pet's needs. These services include, but are not limited to:
- Medical care for dogs, cats, and other small animals
- Surgical services, including spay/neuter procedures
- Dental care, including cleaning and extractions
- LAB work and radiology services
- In-house pharmacy for convenient and quick dispensing of prescription medications
- Online pharmacy for the convenience of having your pet's prescriptions delivered directly to your doorstep
- Annual wellness plans, including dental care and spay/neuter procedures, with discounts and unlimited office visits
Our Commitment
At Timberline Veterinary Hospital, we believe in providing top-notch care for your pet's health and well-being. Our team of highly trained and experienced veterinarians and staff are dedicated to delivering exceptional care, from routine check-ups to complex medical procedures. We strive to build strong relationships with our clients and their pets, ensuring that you feel comfortable and confident in the care your pet receives.
Our Story
In 1999, Dr. Richard Singleton founded Timberline Veterinary Hospital, providing high-quality veterinary care to the Grapevine community. In 2011, Dr. John Hill and Dr. Melinda Hill took over the practice, continuing to provide exceptional care while maintaining a commitment to excellence. Over the years, we have expanded our services to include online pharmacy, annual wellness plans, and more. Our team is committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring that your pet receives the best possible care.
Get in Touch
If you have any questions, concerns, or would like to schedule an appointment, please don't hesitate to contact us. We're always happy to help.
Contact Information
Phone: 817-442-0525
Email: timberlinevet@verizon.net
Location: 2644 William D. Tate Avenue, Grapevine, TX 76051
Policies and Agreements
The reviews highlight some issues with the pet medication policies and agreements at Timberline Veterinary Hospital. One reviewer, Jack Glenn, experienced difficulties when trying to obtain pet medication from an online pharmacy and was forced to make repeat visits to the hospital to sign waivers and obtain written prescriptions. The hospital's policies and agreements made it difficult for Jack to balance the cost of medication with the best healthcare for his pets.
Customer Service
The reviews also touch on the customer service provided by the hospital. Jack had a negative experience with the hospital's receptionist and Dr. John Hill, who he felt were trying to make it difficult for him to use online pharmacies. In contrast, Angie Gehrig and Fatima Rivas had positive experiences with the hospital's staff, describing them as kind, caring, and competent.
Veterinary Care
The reviews praise the hospital's veterinary care and expertise. Jack commented on the top-notch care his pets received, but noted that the hospital's policies and agreements made it difficult for him to navigate the healthcare system. Angie and Fatima, on the other hand, experienced excellent care and advice from Dr. John and Dr. Melinda Hill.
Conclusion
The reviews highlight the importance of having a willing and flexible healthcare provider that can accommodate a patient's needs and preferences. While Timberline Veterinary Hospital has earned a 5-star reputation, its policies and agreements may create unnecessary hassles for some customers.
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