Caring for Pets Since 2017 - CARING FOR PETS SINCE 2017
Welcome to Old Town Animal Care Center, your premier veterinary care provider in Old Town, Chicago. For over five years, we've been dedicated to providing comprehensive and compassionate veterinary services to pets and their families in the community. Our team of highly skilled and experienced veterinarians is committed to delivering exceptional care to every pet that walks through our doors.
Our Mission
At Old Town Animal Care Center, we believe that pets are an integral part of the family and deserve the highest level of care and compassion. Our mission is to provide exceptional veterinary services, tailored to the unique needs of each pet, while fostering a strong bond between humans and animals. We strive to be a trusted partner in the care of your pet, offering a wide range of services to ensure your companion receives the best possible care.
Our Services
We offer a diverse range of services to cater to the unique needs of your pet, including:
- Wellness Care and Packages: Our wellness packages are designed to provide your pet with preventive care, maintaining their overall health and well-being.
- Teeth Cleaning and Extractions: We provide thorough dental care services, including cleaning and extractions, to ensure your pet's mouth is healthy and comfortable.
- Surgery including Orthopedics: Our experienced veterinarians perform a variety of surgical procedures, including orthopedic surgery, to address your pet's specific needs.
- Urgent Care and Emergencies: We offer emergency services for pets requiring immediate attention, ensuring your pet receives timely and effective care.
- Boarding, Daycare, and Grooming: Our facility offers comfortable boarding and daycare services, as well as grooming services to keep your pet looking and feeling their best.
- International and Domestic Health Certificates: We provide health certificates for international and domestic travel, ensuring your pet is healthy and compliant with travel regulations.
Our Approach
At Old Town Animal Care Center, we believe that every pet is unique and deserves personalized care. Our approach is centered around building strong relationships with our clients and their pets, providing attentive and compassionate care tailored to each pet's specific needs. Our state-of-the-art facility is equipped with advanced technology and staffed by experienced professionals who share a passion for animal welfare.
Join the Old Town Animal Care Center Family
We invite you to experience the difference that Old Town Animal Care Center can offer. Our doors are open to new clients, and we're committed to providing exceptional care and services to every pet in our care. Call us today to schedule an appointment and discover why we're the trusted choice for pet families in Old Town and surrounding Chicago neighborhoods.
Overview
Old Town Animal Care Center has received a mix of positive and negative reviews. While some reviewers have had excellent experiences with the center's staff, veterinarians, and services, others have been disappointed with the facility's handling of sensitive situations and communication issues.
Services and Staff
Reviewers have praised the center's friendly and professional staff, as well as the expertise and care provided by veterinarians such as Dr. Lyons, Dr. Mankowski, Dr. Kessel, and Dr. Williams. Many reviewers have appreciated the personalized attention and updates received during their pets' stays. Some have also highlighted the center's commitment to transparency and willingness to answer questions and address concerns.
On the other hand, some reviewers have criticized the center's handling of sensitive situations, such as the death of a pet. One reviewer felt that the staff turned away a pet owner during a difficult moment, failed to empathize with the owner's situation, and made fun of the owner's emotions. Another reviewer was upset by a billing issue, which led to a sense of frustration and humiliation.
Conclusion
While Old Town Animal Care Center has received many positive reviews, some reviewers have experienced disappointing experiences. It is essential for pet owners to carefully evaluate the center's services, communication, and staff before making a decision.
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