Welcome to New Hope Animal Hospital in Durham, NC. Our animal hospital is dedicated to providing the highest quality veterinary care to pets in the Durham and Chapel Hill community. With over 20 years of experience, our dedicated team of veterinarians and veterinary professionals are committed to delivering personalized care and attention to each and every patient.
Our Mission
At New Hope Animal Hospital, our mission is to provide compassionate and comprehensive veterinary care to our patients. We strive to build strong relationships with our clients, earning their trust and loyalty through our commitment to excellence in veterinary medicine. Our goal is to provide the highest level of care possible, creating a safe and nurturing environment for our patients and their families.
Our Services
Our animal hospital offers a wide range of veterinary services, including wellness care, medical treatments, pet surgery, and emergency vet care. Our wellness care services include annual checkups, parasite control, vaccinations, dental care, nutritional counseling, and more. We also offer diagnostics in the form of lab tests, blood work, digital x-rays, and ultrasounds to help uncover hidden medical issues and accurately diagnose your pet's condition.
Our Team
Our team of veterinarians and veterinary professionals are dedicated to providing exceptional care to our patients. Led by Dr. Soren Windram, our team is committed to staying up-to-date on the latest advancements in veterinary medicine, ensuring that our patients receive the best possible care.
What Sets Us Apart
At New Hope Animal Hospital, we understand the special bond between pets and their families. That's why we take the time to get to know each and every one of our patients, providing personalized care and attention tailored to their individual needs. Our state-of-the-art facility is equipped with the latest technology, allowing us to provide the highest level of care possible.
Overview of New Hope Animal Hospital Reviews
Positive Experiences
The majority of reviewers praised New Hope Animal Hospital for their exceptional care and service. Many clients expressed gratitude for the hospital's compassionate and empathetic approach, particularly during difficult times such as saying goodbye to a beloved pet. The staff, including veterinarians and technicians, were consistently described as kind, patient, and helpful. Many reviewers appreciated the hospital's ability to accommodate emergency appointments and provide timely diagnoses. The hospital's pricing was also considered reasonable by many reviewers.
Negative Experiences
A few reviewers reported negative experiences, including being turned away during urgent situations and communication breakdowns resulting in delays. One reviewer was disappointed to find that the hospital only takes appointments and did not accommodate walk-ins.
Common Praise
- Compassionate and empathetic staff
- Kind and patient care
- Accurate diagnoses and effective treatments
- Reasonable pricing
- Ability to accommodate emergency appointments
Common Criticisms
- Turned away during urgent situations
- Communication breakdowns resulting in delays
- Limited availability for appointments
