Providing expert medical care with compassion and dedication
At Francis Veterinary Hospital, we pride ourselves on providing top-notch medical care to pets and their owners in a welcoming community atmosphere. Our mission is to deliver state-of-the-art surgery and medicine while fostering a sense of trust, honesty, and respect in our relationships with our clients. We understand the importance of open communication and strive to keep our clients informed every step of the way.
Our Services
Our team of dedicated veterinarians and staff at Francis Veterinary Hospital offer a wide range of services to cater to the diverse needs of our furry patients. Our services include:
- General Medicine and Primary Care: Comprehensive exams and routine check-ups to ensure your pet's overall health and well-being.
- Wellness Care: Preventative care measures, such as vaccinations and parasite control, to keep your pet healthy and thriving.
- Surgery and Geriatric Care: Advanced surgical procedures and specialized care for senior pets.
- Urgent Care: Quick and efficient treatment for pets in need of immediate attention.
- Dental Services: Regular dental cleanings and specialized care to maintain your pet's oral health.
- On-site Diagnostics: Convenient, on-site testing and diagnostic services to quickly identify any health issues.
- Microchipping: Permanent identification for pets to ensure their safe return if ever lost.
- Pet Nutrition Counseling: Expert guidance on feeding your pet a balanced and nutritious diet.
- Pet Vaccinations: Routine vaccinations and boosters to protect your pet from diseases.
- Spay and Neuter: Non-invasive surgical procedures to prevent unwanted breeding and reduce Pet Overpopulation.
Our Team
Our team at Francis Veterinary Hospital comprises dedicated professionals, each with their unique set of skills and expertise. Our team includes:
- Dr. Morgan Burger, DVM: With over two decades of experience in the veterinary field, Dr. Burger is dedicated to providing exceptional care to pets and their owners.
- Dr. Kris Kellermeyer, DVM: A skilled and compassionate veterinarian with a special interest in neurology and ophthalmology.
- Rachel H: Our Front End Manager, ensuring seamless communication and coordination between clients and our team.
- Monica U: Our Front Office/Receptionist, offering a warm and welcoming first impression to our clients.
- Jen P: A Registered Veterinary Technician, providing expert care and attention to our patients.
- Dani P: Lead Technician, providing leadership and guidance to our team.
- Stephanie H: Assistant, supporting our team in their daily tasks.
- Payton N: Assistant, providing valuable support in our office.
- Boots: Our furry mascot and office mascot, spreading joy and comfort to our clients.
Our Story
Francis Veterinary Hospital has been serving the Golden, Colorado community since 1979. Our commitment to providing exceptional care and building strong relationships with our clients has earned us a reputation as one of the premier veterinary hospitals in the area. We are proud to be a private, local, and woman-owned business, dedicated to making a positive impact in our community.
Get in Touch
To schedule an appointment or learn more about our services, please call us at (303) 279-5952 or visit our website.
Wait Times and Communication Issues
Some reviewers have expressed frustration with the wait times at Francis Veterinary Hospital. One reviewer, Scott Snowden, mentioned that he had a 10-15 minute appointment but ended up waiting for over 45 minutes to see the vet. Another reviewer, a different Scott, commented that they had to wait for almost half an hour to see the doctor after arriving for their appointment. There were also comments about the office being slow and empty.
Poor Customer Service
Scott Snowden also complained about the poor customer service he received, stating that the vet didn't show up until 30 minutes after his scheduled appointment and seemed uninterested in discussing optional tests with him. Another reviewer mentioned that they felt rushed during their visit and didn't get to ask as many questions as they would have liked.
Positive Reviews
Despite these issues, most reviewers had extremely positive experiences at Francis Veterinary Hospital. Many praised the friendly and attentive staff, as well as the quality of care their pets received. Reviewers appreciated the clinic's relaxed environment, which helped to calm their pets during visits.
Examples
Some reviewers mentioned specific moments that stood out to them, such as Dr. Kellermeyer's excellent care for their pet's broken nail or the clinic's help in soothing their pet's anxiety. Others praised the clinic's professionalism, kindness, and empathy during difficult times, such as when a pet had to be put down.
