Empowering you to care for your pet, like one of ours
Our Vision: A Healthier, Happier Life for Pets and their People
Mercer Street Veterinary Hospital stands out as a beacon of compassionate care and cutting-edge technology for pets and their owners. We are not simply a clinic - we are your partners in maintaining your furry friend's well-being throughout their life.
More than just pet care, we offer peace of mind.With a team of experienced veterinarians and compassionate staff, we treat each patient as a cherished member of the family. We listen attentively to your concerns, answer your questions transparently, and provide personalized care plans tailored to your pet's unique needs.
Individualized Care
- Every pet receives a tailored approach to healthcare, with special attention to their individual needs and personalities.
- We never rush through appointments, taking the time to discuss your concerns and answer your questions thoroughly.
Advanced Technology
- We utilize state-of-the-art equipment and facilities to ensure accurate diagnoses and efficient treatment.
- Digital records and online access allow for seamless communication and convenient follow-up care.
Empowering Partnerships
- We believe in involving you, the pet parent, in every step of the process.
- Your input is valued and your concerns are addressed with understanding and sensitivity.
- We encourage active participation in your pet's healthcare journey.
Community-Focused Care
- We proudly serve our community, building strong relationships with pet owners and becoming trusted neighbors.
- Our team actively participates in local events and initiatives, demonstrating our deep commitment to the well-being of our furry friends and their owners.
Our Core Values
Our care is guided by five fundamental principles:
- Putting pets first: Always prioritizing their health, happiness, and comfort.
- Trusting the parents: Empowering owners with informed decisions and active participation.
- Being authentically human: Cultivating a supportive and compassionate environment.
- Being good neighbors: Building strong relationships and actively contributing to the community.
- Shaking things up: Continuously seeking innovative ways to enhance the veterinary experience.
Exceptional Service and Caring Staff
The reviews for Mercer Street Vet are overwhelmingly positive, with every reviewer giving the clinic a 5-star rating. The staff at Mercer Street Vet is praised for their exceptional service, kindness, and professionalism. Reviewers mention that the clinic's staff, including veterinarians, vet techs, and front desk personnel, are friendly, gentle, and patient.
Clean and Comfortable Facilities
The facility is described as clean and well-organized, making patients and their owners feel at ease. Reviewers praise the clinic's ability to accommodate their pets, even those with anxiety or special needs.
Knowledgeable and Caring Veterinarians
The veterinarians at Mercer Street Vet are highly praised for their knowledge, expertise, and compassionate approach to pet care. Reviewers rave about specific veterinarians, such as Dr. Love, Dr. Elizabeth, and Dr. Newton, who take the time to explain diagnosis and treatment options, and provide personalized care.
Prompt and Efficient Appointments
Reviewers appreciate the clinic's prompt and efficient appointment scheduling, which allows them to get in and out quickly, without feeling rushed or neglected.
Additional Points
Reviewers also mention that the clinic is transparent about pricing, and does not pressure owners into additional services or treatments. The clinic's willingness to accommodate last-minute appointments and respond to emails and texts is also highly appreciated.
