Caring for the bond between pets and their companions
Northwest Animal Hospital has a rich history dating back to 1972, when Dr. Jimmy Lloyd, a Texas A&M graduate, opened the practice. Since then, we have grown into a four-doctor practice dedicated to providing high-quality, personalized care to nearly every type of companion animal. As a full-service veterinary hospital, we cater to cats and dogs, as well as reptiles, feathered friends, and pocket pets. Our commitment to excellence has earned us a reputation as a trusted and compassionate veterinary care provider for multiple generations of pet families in Tomball, Spring, Cypress, The Woodlands, and surrounding communities.
At Northwest Animal Hospital, we understand the importance of building a strong relationship with our clients and their pets. Our experienced team of doctors, technicians, and staff members work tirelessly to provide individualized care options that cater to the unique needs of each patient. From routine check-ups to specialized treatments, we strive to make every visit as comfortable and stress-free as possible.
Services We Offer
Our wide range of services is designed to meet the diverse needs of our patients, including:
- Wellness & Prevention: Regular check-ups, vaccinations, and preventative care to keep your pets healthy and happy.
- Dentistry: Expert dental care, including cleanings, extractions, and restorations, to maintain your pet's oral health.
- Surgery: General and specialty surgical procedures, including cold laser therapy and pet acupuncture.
- Cold Laser Therapy: A non-invasive, pain-free treatment to alleviate pain, reduce inflammation, and promote healing.
- Pet Acupuncture: Alternative therapy to stimulate natural healing, improve circulation, and reduce stress.
- Exotics: Specialized care for reptiles, amphibians, and other exotic animals.
- Large Animal Care: House calls for farm animals, providing compassionate and personalized care for these special patients.
- Specialty Surgeries: Advanced surgical procedures, including orthopedic and neurosurgical care, to treat a range of conditions.
- Herbal Medicine: Natural, plant-based remedies to support your pet's overall health and well-being.
Our Team
At Northwest Animal Hospital, we take pride in our team of dedicated and compassionate doctors, technicians, and support staff. Our team is committed to delivering exceptional care and service to every patient and their family. With years of experience and a passion for veterinary medicine, we are confident in our ability to provide the highest level of care for your furry, feathered, or scaly friends.
In addition to our regular services, we also offer a range of resources to support your pet's health and well-being. From our online pharmacy to our mobile app, we are committed to making your experience with Northwest Animal Hospital convenient and stress-free.
Dirty and Unhygienic Environment
One reviewer, Cheri Pool, shared a negative experience at the clinic. She waited 45 minutes to see the triage tech and was disappointed to find the exam rooms dirty. She even witnessed dog hair on the exam table despite the tech wiping it down. The sink in the back area had fecal swabs and lab test things in it, making it difficult for her to wash up. She felt uneasy and left the clinic, expressing disappointment and frustration with the experience.
Excellent Customer Service
On the other hand, three reviewers, Audrey Maaks, Joni Tosill, and Venessa Anderson, praised the clinic's staff for their friendly, helpful, and caring nature. They appreciated the attention given to their pets and themselves, and felt comfortable with the clinic's reasonable pricing and lack of pushy sales tactics.
Poor Experience with Emergency Care
Markoth Comrade shared a disturbing experience with the clinic's emergency care services. Although the first visit with a vet was friendly, the second visit for an emergency was marred by poor service, unfriendly staff, and a sense of judgment. The reviewer felt that the vets were unprofessional and insensitive, and ultimately paid $200 for services that did not meet their expectations.
Overall Experience
While some reviewers had positive experiences with the clinic's staff and services, others were disappointed with the dirty and unhygienic environment, poor emergency care, and unprofessional demeanor of some staff members.
