At Forest Heights Veterinary Clinic, we're dedicated to providing exceptional veterinary care to our patients and their owners. With a team of experienced and compassionate veterinarians and veterinary technicians, we strive to extend and enrich the lives of our patients by providing thorough, individualized, fear-free medical care with kindness and compassion.
Our Services
As a full-service veterinary hospital, we offer a wide range of services, including:
- Wellness Care: Regular check-ups, vaccinations, and preventative care to keep your pet healthy and happy.
- Diagnostics: Blood tests, urinalysis, and other diagnostic tools to help us understand and treat your pet's medical issues.
- Surgery: Orthopedic, soft tissue, and other types of surgery to repair and treat injuries and diseases.
- Dentistry: Regular dental cleanings and care to prevent and treat periodontal disease and other oral health issues.
- Nutrition: Customized nutrition plans and guidance to help your pet thrive and maintain a healthy weight.
- Pharmacy: On-site pharmacists and a wide range of medications to help us manage your pet's medical conditions.
- Euthanasia: Compassionate and dignified end-of-life care for pets with terminal illnesses or those facing serious suffering.
- Online Pharmacy: Convenient and reliable access to prescription medications and supplements for your pet's at-home care.
Our Team
At the heart of Forest Heights Veterinary Clinic is our exceptional team of doctors, technicians, and support staff. Meet a few of our dedicated team members below:
- Tracy Mento, DVM: Our clinic's owner, Dr. Mento has a passion for providing exceptional veterinary care and has been serving the Portland area since 1994.
- Tami Tomschin, DVM: With a background in 4-H and showing dogs, Dr. Tomschin brings a love of animals and a keen diagnostic eye to our clinic.
- Marissa Paolacci, Practice Manager: Marissa's fine arts background and experience as a veterinary technician have prepared her to lead our practice with compassion and attention to detail.
- Candace Harpole, CVT: With 19 years of experience as a certified veterinary technician, Candace brings a wealth of knowledge and expertise to our team.
- Hannah Hargens, CVT: Hannah's 12 years of experience and passion for veterinary medicine make her a valuable asset to our team.
- Tori Diekmeier, Vet Technician: Tori's enthusiasm and love of animals make her a joy to work with, and her attention to detail has earned her a reputation for being an exceptional team player.
- Kelsey Crow, Vet Technician: Kelsey's passion for animal care and her strong work ethic make her a valuable addition to our team.
- Kendra Sundt, CVT: With a background in music performance and technology, Kendra brings a unique perspective and enthusiasm to our team.
- Becca Best, Client Services Lead: Becca's extensive experience in healthcare and her passion for working with animals make her an ideal candidate to lead our client services team.
- Morgan: As our newest team member, Morgan brings a fresh perspective and a dedication to exceptional customer service.
Our Commitment to You
At Forest Heights Veterinary Clinic, we're committed to providing exceptional veterinary care and exceptional service to you and your pet. Whether you're seeking routine wellness care or more complex medical treatment, we're here to support you every step of the way.
OVERALL EXPERIENCE
The reviews for Forest Heights Veterinary Clinic are mixed, with some customers expressing satisfaction with their experience and others having negative interactions with the clinic. The clinic's staff, including doctors and technicians, are mentioned as being caring, kind, and diligent, while the facility's rules and administration are criticized by some.
POSITIVE EXPERIENCES
Patients praise the clinic's doctors, particularly Dr. Tomschin and Dr. Mento, for their attentiveness, patience, and professionalism. The staff is commended for their excellent customer service, including willingness to field phone calls and answer questions, as well as their ability to go above and beyond to accommodate patients' needs.
NEGATIVE EXPERIENCES
One reviewer, Tim B., had a disastrous experience with Dr. Tammy Thompson, who allegedly caused further injury to his dog during an exam. Thompson was also accused of missing an eye tumor and delaying diagnosis. Another reviewer, Gwen Perry, was unhappy with the clinic's administrative staff and rules, citing a lack of empathy and disregard for patients' needs.
OVERALL
Despite some negative experiences, the majority of reviewers praised the clinic's staff and doctors, citing excellent service, caring attitudes, and a willingness to go above and beyond to care for their pets.
