Your Pet's Health is Our Top Priority
At Keene Veterinary Hospital, we are proud to serve the Tampa area with the highest level of veterinary care and compassion. Our dedicated team of veterinarians and staff are committed to providing exceptional service and care for your beloved pets. As a full-service medical and surgical hospital, we offer a wide range of services to ensure your pet receives the best possible care at every stage of their life.
Our Mission
Our mission is to build lifelong relationships with our clients and their pets by providing personalized, comprehensive care that meets the unique needs of each individual pet. We believe that every pet is a cherished member of the family and deserves the highest level of care and compassion.
Services We Offer
We offer a wide range of services to ensure your pet receives the best possible care. Our services include:
- Wellness Exams: We believe annual wellness exams are essential to keeping your pet happy and healthy. Our veterinarians will work with you to create a personalized plan to ensure your pet's optimal health.
- Medical and Surgical Care: Our experienced veterinarians can diagnose and treat a wide range of medical and surgical conditions affecting your pet.
- Preventive Care: We offer a range of preventive care services, including vaccinations, parasite control, and dental care, to keep your pet healthy and thriving.
- Dental Care: Our team is dedicated to providing comprehensive dental care for your pet, including cleaning, polishing, and extraction services.
- Radiological Services: We offer a range of radiological services, including X-rays and ultrasound, to help our veterinarians diagnose and treat a wide range of conditions.
Our Team
Our team of experienced veterinarians and staff are dedicated to providing exceptional care and service to our clients and their pets. Our veterinarians, Dr. Terry Keene, Dr. Stephen LaDue, and Dr. Barry Bonnville, are all licensed, experienced veterinarians with a passion for providing the highest level of care to every pet that walks through our doors.
Our History
Keene Veterinary Hospital was founded by Dr. Terry Keene in 1989. Since then, we have grown to become one of the most respected and trusted veterinary hospitals in the Tampa area. Our team is committed to providing exceptional care and service to every pet and their owner, and we are proud to serve the Tampa community.
What Sets Us Apart
At Keene Veterinary Hospital, we are committed to providing exceptional care and service to every pet that walks through our doors. We believe that every pet is a cherished member of the family and deserves the highest level of care and compassion. We strive to set ourselves apart from other veterinary hospitals by providing personalized, comprehensive care that meets the unique needs of each individual pet.
Overall Experience
The reviewed veterinarians, Keene Veterinary Hospital, received a mixed bag of ratings from patients. Some reviewers had extremely positive experiences, while others were disappointed or even frustrated with the care they received.
Quality of Care
The majority of reviewers praised the veterinarians and staff for providing excellent care to their pets. Dr. Keene, Dr. Martinez, and Dr. Bonnville were particularly commended for their professionalism, kindness, and willingness to listen to patients' concerns. The staff was also appreciated for their attentiveness and empathy.
Poor Service and Availability
However, a significant number of reviewers expressed disappointment with the service and availability of appointments. Some patients experienced long wait times, difficulties getting appointments, and inadequate communication from the front desk staff. One reviewer even reported being unable to get an appointment for an emergency visit, despite their pet's deteriorating health.
Staff and Reception
The front desk staff received criticism for their responsiveness, with some reviewers feeling ignored or brushed off. A few patients expressed concern that the staff seemed more focused on making profits than providing adequate care for pets.
Consistency
Some reviewers noted that the vet clinic had changed over time, with a decline in the quality of service. One patient who had previously had a positive experience with the vet hospital was disappointed by the lack of attention given to their pet's health issues.
