At Westside Animal Hospital, we believe that every pet deserves the highest standards of veterinary care. Our state-of-the-art facility is equipped to treat both medical and surgical emergency cases, as well as pets in need of preventive care.
Our Team of Experts
At the helm of our team is Dr. William Murphy, a veterinarian with over 30 years of experience. Dr. Murphy and his wife, Robin (also the practice manager), opened Westside Animal Hospital in December 2016 with a mission to provide residents with the highest standards of veterinary care in a brand new, state-of-the-art facility. Our team is led by Dr. Murphy and his staff, who are not only experienced professionals but also certified in Fear-Free protocols, ensuring that our patients receive compassionate and stress-free care. Our team is dedicated to delivering service with respect, compassion, and the highest standards of care possible.
Services We Offer
At Westside Animal Hospital, we understand that every pet is unique, and we strive to tailor our services to meet the individual needs of each patient. Our comprehensive range of services includes:
- Wellness and Preventive Care: We offer a variety of preventive care services to help keep your pet healthy and happy, including vaccinations, parasite control, and dental care.
- Dental Care: Our team of experienced veterinarians and dental technicians provide gentle and comprehensive dental care to promote good oral health and prevent common dental problems.
- Dermatology: We diagnose and treat common skin conditions such as allergies, fleas, and ticks, as well as skin infections, to ensure your pet stays comfortable and healthy.
- Diagnostics: Our in-house diagnostic capabilities include blood analysis, urinalysis, cytology, radiography, and ultrasound, allowing us to provide rapid and accurate diagnoses.
- End of Life Care: When the time comes to say goodbye to a beloved pet, we understand the emotional toll it can take. Our compassionate team will provide gentle and respectful care, addressing your pet's needs while also supporting you through this difficult time.
Fear-Free Care
We recognize that many pets can become anxious or stressed when visiting the veterinary office. That's why we're proud to be Fear-Free certified, ensuring that our facilities and practices are designed to minimize anxiety, fear, and stress for your pet. Our Fear-Free certified team uses pheromone diffusers, soothing music, and gentle handling to create a calm and comfortable environment for every patient.
Locations and Hours
Our facility is conveniently located at 3171 Chili Avenue, Suite 100, Rochester, NY 14624. We're accessible by car and have ample parking available. Our regular business hours are:
- Monday: 8 a.m. - 6 p.m.
- Tuesday: 8 a.m. - 7 p.m.
- Wednesday: 8 a.m. - 6 p.m.
- Thursday: 8 a.m. - 7 p.m.
- Friday: 8 a.m. - 5 p.m.
- Saturday: 8 a.m. - 2 p.m.
- Sunday: Closed
Emergency Services
In the event of an emergency, please call Westside Animal Hospital at (585) 571-9349. If you require emergency care outside of our regular business hours, we recommend contacting Orchard Park Veterinary Medical Services at (716) 662-6660.
We're proud to serve the Rochester community and look forward to providing your pet with the highest standards of care.
Excellent Customer Service
Westside Animal Hospital has received an overwhelming number of 5-star reviews from satisfied customers. Many reviewers have praised the hospital's friendly and caring staff, who make an effort to understand the needs and concerns of both pets and their owners. The hospital's commitment to providing a positive and comfortable experience for pets is evident in the attention to detail and gentle approach taken by the veterinarians and staff.
Services and Facilities
The hospital's facilities are described as clean, beautiful, and well-maintained. Reviewers have appreciated the hospital's willingness to accommodate their pets' needs, including providing post-operative care and handling emergency situations. Many reviewers have mentioned the hospital's reasonable prices, which have not compromised the quality of care.
Individual Reviews
Several reviewers have highlighted the exceptional care provided by specific veterinarians, including Dr. Rennie and Dr. Murphy. These veterinarians are described as thorough, knowledgeable, and compassionate, taking the time to understand each pet's condition and providing personalized care.
One reviewer, Gabrielle M., mentioned that the hospital's staff went above and beyond to accommodate her anxious dog, despite not being able to complete an examination. Another reviewer, Alison Seever, praised the hospital's "fear-free" practice, which ensured her dog's comfort during the examination.
Conclusion
Westside Animal Hospital's reputation for excellence is built on its commitment to providing exceptional care and compassion to both pets and their owners. With its experienced staff, clean facilities, and reasonable prices, the hospital has earned the trust of many satisfied customers.
