Treating your pet as if they're our own
White Rock Animal Hospital has been a trusted name in providing veterinary care to the residents of East Dallas, Lochwood, Lake Highland, Lakewood, and Northeast Garland since 1961. Our hospital was founded on the belief that pets are an essential part of the family and deserve the best possible medical care. We are committed to treating your pets as if they were our own, ensuring they receive the utmost compassion, respect, and attention during their visit.
Comprehensive Vet Care
At White Rock Animal Hospital, we offer a wide range of comprehensive veterinary services tailored to meet the unique needs of your pets. From preventative care and routine exams to advanced diagnostics and surgery, our experienced team of veterinarians and skilled support staff are here to provide the highest quality care for your beloved companions.
Dermatology
Skin conditions are common in pets and can be a source of discomfort and distress for your furry family members. Our dermatology services are designed to diagnose and treat various skin issues, including allergies, infections, and autoimmune disorders, ensuring your pets maintain healthy skin and a shiny coat.
Microchipping
Ensuring the safety and well-being of your pets is of the utmost importance. Our microchipping service offers a simple and effective way to provide permanent identification for your pets, increasing the likelihood of their safe return if they ever become lost.
Pet Surgery
Our state-of-the-art surgical suite enables us to perform a wide range of soft tissue and orthopedic procedures, addressing various health concerns and improving your pets' quality of life. Our experienced veterinary surgeons and dedicated support staff employ the latest techniques and equipment to ensure the safest and most effective outcomes for your pets.
Preventative Care
Prevention is key to maintaining your pets' long-term health and well-being. Our preventative care services include comprehensive vaccinations, regular parasite prevention, and dental care, minimizing the risk of illness and enhancing your pets' overall health.
Emergency Care
In the event of a medical emergency, our hospital is equipped to handle a wide range of critical situations. Our experienced team of veterinarians and support staff are on hand to provide prompt and effective care, ensuring the best possible outcomes for your pets during stressful and critical times.
Additional Services
White Rock Animal Hospital is proud to offer a variety of additional services designed to support the health and well-being of your pets. These services include in-house laboratory testing and diagnostics, tumor removal, pet dental care, puppy and kitten care, senior pet wellness, vaccinations, pet cemetery and crematory, new patient center, virtual office tour, veterinary resources, payment options, and more.
Transparent Veterinarian Fees
We are committed to providing transparent and upfront pricing for all recommended procedures and treatments. We understand the importance of cost when it comes to your pets' medical care. Our knowledgeable team will provide a complete and concise estimate of all services, ensuring there are no surprises or unexpected fees.
Please note that we do not extend credit for routine veterinary services. We recommend CareCredit for all third-party payments and encourage new pet owners to consider pet insurance as a way to help offset the rising costs of veterinary care today. We accept all major credit cards, checks, and cash for your convenience.
Front Desk and Phone Conversations
The first reviewer, Damaris Rodriguez, had a terrible experience with the clinic's front desk. She called to make an appointment but was cut off mid-sentence and spoken to rudely by the woman who answered the phone. This led to her hanging up and going elsewhere.
Exceptional Care and Service
On the other hand, almost every reviewer praised the clinic's exceptional care and service. Many reviewers mentioned the kindness, compassion, and caring nature of the staff, particularly Dr. Hawthorne and Dr. Williams. They appreciated the clinic's speed, flexibility, and communication, as well as their dedication to animal care.
Various Reviews
Reviews praised the clinic's ability to navigate difficult situations, such as the passing of beloved pets. Many reviewers appreciated the clinic's willingness to go above and beyond, providing quick and efficient service even after hours. Some reviewers mentioned the clinic's cleanliness, reasonable costs, and accommodating staff.
Last Minute Appointments
Several reviewers mentioned being able to get last-minute appointments, even on short notice. The clinic's ability to fit in emergency appointments and provide quick care was particularly appreciated by those with sick or injured pets.
