Dedicated Compassion for Jacksonville Pets
Our animal hospital stands as a beacon of care and compassion for pets and their owners in Jacksonville and surrounding areas. Founded on a genuine family approach, we prioritize the well-being of your beloved companions, offering a wide range of services to ensure their health and happiness throughout their lives.
Our Team of Skilled Professionals
Led by experienced veterinarians, Dr. Herb Loeman and Dr. Erin Ouellette, our team combines years of expertise and unwavering empathy to provide exceptional care. Dr. Loeman's diverse experiences include working in a mixed animal practice alongside dealing with extreme temperatures during a cesarean section. Dr. Ouellette's childhood surrounded by animals honed her passion for veterinary medicine from a young age.
Comprehensive Care Throughout Life Stages
From routine preventive care to specialized surgeries and dental treatments, we offer a comprehensive range of services:
Preventative Care
- Comprehensive physical examinations for all ages and life stages
- Vaccinations and parasite control
- Nutritional guidance and pet owner education
Medical & Surgical Treatments
- Advanced diagnostics and treatment for illness and injuries
- Surgical procedures including spaying/neutering, tumor removal, and abdominal surgeries
- Dental care including cleanings, extractions, and oral health management
Additional Services
- Emergency care and critical care
- Pet boarding and daycare
- Microchipping and pet retrieval services
- Cremation and memorialization options
A Welcoming and Caring Environment
Our warm and inviting atmosphere, coupled with our compassionate and dedicated staff, makes us a trusted partner for pet owners in Jacksonville. We believe in open communication, clear explanations, and building lasting relationships with our patients and their families.
More than just healthcare, we provide peace of mind.Overall Experience
The reviews are overwhelmingly positive, with 14 out of 15 reviewers giving 5-star ratings. The reviewers praise the veterinarians, Dr. Erin and Dr. Herb, for their caring and loving approach towards animals. They are described as wonderful, amazing, and personable, with a genuine interest in the well-being of their patients.
Services and Care
The reviews highlight the exceptional care and services provided by the veterinary hospital. The reviewers appreciate the thorough examinations, informative advice, and prompt treatment of their pets' health issues. The veterinarians are commended for taking the time to understand the specific needs of each pet, including working dogs and cats.
Staff and Facility
The reviews praise the entire staff for being friendly, helpful, and attentive. The facility is described as welcoming, and the free animal cookies are a nice touch. The reviewers also appreciate the fair pricing and responsiveness of the veterinarians.
Negative Experience
Only one reviewer had a negative experience, citing a lengthy wait time for a drop-off appointment and poor communication from the staff.
