As a well-established, full-service small animal veterinary hospital, we are dedicated to providing comprehensive medical, surgical, and dental care for your beloved pets. Our mission is to offer not only expert diagnosis and treatment but also personalized advice and guidance to help you keep your furry friend healthy and happy.
Our Services
At Middlebrook Animal Clinic, we take pride in our broad spectrum of diagnostic procedures, which include in-house testing and the use of external laboratories. We also work closely with local practices when special diagnostic procedures are required. Our state-of-the-art facility is equipped with a well-stocked pharmacy, in-hospital surgery suite, in-house x-ray capabilities, and closely supervised hospitalization area lit by natural light.
Comprehensive Care
Our team of veterinarians and support staff are committed to providing your pet with optimal care. From routine check-ups and vaccinations to surgical procedures and emergency care, we are dedicated to ensuring the health and well-being of your companion. We believe that preventative care is key to maintaining your pet's health, which is why we offer a range of services to keep your pet healthy and happy.
Our Commitment
At Middlebrook Animal Clinic, we are committed to providing a warm and welcoming environment for both pets and their owners. We strive to build long-term relationships with our clients, and we take pride in being a trusted partner in the care and well-being of your beloved pet.
Contact Us
Middlebrook Animal Clinic
9229 Middlebrook Pike
Knoxville, TN 37931
(865)691-8577
www.middlebrookanimal.com
Positive Reviews
Staff and Service
Many reviewers praised the staff at Middlebrook Animal Clinic, describing them as "awesome, " "professional, " "kind, " "caring, " and "amazing." They appreciated the time the staff took to get to know their pets and their boundaries, and the top-notch care they received. Some reviewers also mentioned the staff's ability to calm them down during stressful situations.
Vet Quality
Dr. Sarah was particularly praised by many reviewers, who described her as a "cat whisperer" who genuinely cares about the animals. She took the time to get to know their pets and their personalities, and provided excellent care.
Convenience and Reliability
Some reviewers appreciated the clinic's approach to pet care, including their protocol for staying in the car and calling when arriving, and the ability to receive forms online and pay over the phone. This made the experience more convenient and safe for both the owners and the pets.
Negative Reviews
Rudeness and Judgement
A few reviewers had negative experiences with the staff, describing them as rude and judgmental. One reviewer was criticized for not spaying their dog, and another was ignored when they gave specific instructions for their cat's shots.
Lack of Knowledge and Care
Some reviewers were unhappy with the care their pets received, citing mistakes such as giving the wrong shots and poor quality flea medication. One reviewer had a traumatic experience with Dr. Sarah, leading them to decide to put their cat down.
Scheduling Issues
A few reviewers had issues with scheduling, including having their appointment time and day mixed up, and receiving no apology for the mistake.
