Providing the best care for your pet, with love and care, every time.
Welcome to High Country Veterinary Hospital, a full-service animal clinic dedicated to providing top-quality veterinary care to pets in the Colorado Springs and surrounding areas. With over 20 years of experience, our team is committed to delivering exceptional care to every pet that walks through our door.
Our Story
High Country Veterinary Hospital was founded by Dr. Kelsey Moses, a licensed and experienced veterinarian, who has a passion for providing the best possible care to our furry friends. Our team is comprised of skilled professionals, including veterinarians, technicians, and support staff, all working together to provide comprehensive care to our patients. Our practice is built on a foundation of compassion, expertise, and a commitment to staying current with the latest advances in veterinary medicine.
Services
At High Country Veterinary Hospital, we offer a wide range of services to cater to the unique needs of each pet. Our services include:
Routine Check-ups and Exams: Regular vaccinations, exams, and check-ups to ensure your pet's overall health and well-being.
Vaccinations: Protecting your pet from diseases with a schedule of vaccinations tailored to their specific needs.
Spay/Neuter Services: Responsible pet ownership through the spaying or neutering of pets to prevent unwanted breeding and reduce the risk of certain health issues.
Surgery: Specialized surgical procedures, including orthopedic and soft tissue surgery, to address a variety of conditions and injuries.
Dental Care: Routine cleanings, extractions, and oral surgeries to maintain good oral health and prevent dental problems.
Diagnostic Testing: In-house lab testing and radiology services to diagnose and monitor pet health issues.
Pharmacy Services: Dispersing prescription medications and pet food, tailored to each pet's specific needs.
Addition Services: End-of-life care, cremation services, and other specialized services to support pet owners during trying times.
Meet the Team
At High Country Veterinary Hospital, we pride ourselves on our exceptional team, dedicated to providing compassionate and personalized care to every pet that comes through our door. Our team includes:
- Dr. Kelsey Moses, Owner and Veterinarian
- Dr. Marissa Sallee, Associate Veterinarian
- Kayla Lange, Practice Manager
- Hannah Sarmento, Social Media and Website Manager
- Allison A., Receptionist
- Finn Angulo, Veterinary Assistant
- Candace Joyner, Certified Veterinary Technician
- Kendra Brashear, Veterinary Assistant
- Ashley Morgan, Veterinary Assistant
- Adrieanna Lacy, Veterinary Assistant
- Katye Shipman, Veterinary Assistant
- Jalynna Harrington, Veterinary Assistant
- Petrie, Clinic Cat
Our Facilities
Our state-of-the-art facility is equipped with the latest technology and equipment to ensure that your pet receives the best possible care. Our practice features an in-house lab, pharmacy, and extended hours on Tuesdays and Thursdays for your convenience.
Insurance and Payment Options
We accept various payment options, including debit and credit cards, checks, and cash. We also participate in Scratch Pay and CareCredit programs to make high-quality care more accessible to our clients.
Contact Us
For more information about our services or to schedule an appointment, please contact us at (719) 390-7995 or highcountryvet@gmail.com. We look forward to serving you and your furry friends.
Problems and Complaints
Several reviewers have expressed disgruntlement with their experiences at High Country Vet. Maria Walker gave the clinic 3 stars and complained about being kept waiting by over 15 minutes despite being on time, as well as the staff's seeming indifference to her and her puppy. Alejandra Valdez gave the clinic 1 star and described a traumatic experience in which her cat was euthanized without her consent and without proper care being taken to keep his body. Jack Johnson also gave the clinic 1 star and reported being told that the vet couldn't phone in a medication request, leaving him waiting for over 10 hours to get treatment for his pet. Both Valdez and Johnson directed their complaints at Dr. Kelsey Moses, the primary owner of the practice.
Unpleasant Interactions
Maria Walker described feeling unwelcome at the clinic, stating that the staff didn't acknowledge her puppy and seemed "rude" to her. Alejandra Valdez reported that the clinic's staff seemed more concerned with their own interests than with taking care of her cat, and that Dr. Moses didn't care about the importance of accurate documentation for insurance purposes.
Outstanding Service
On the other hand, many reviewers have had positive experiences at High Country Vet. Mikayla Kolodjay gave the clinic 5 stars and raved about the technicians' bedside manner and Dr. Moses' care for her animal. Charles Butler and Angie Davis also gave the clinic 5 stars, praising the staff and doctors for their attentiveness and competence. Kelly Meadows and George Laughead each gave the clinic 5 stars and described their pets receiving prompt and compassionate care. Lastly, Melanie Ramirez gave the clinic 5 stars and described the staff as friendly and the pricing as fair.
Conclusion
While there have been some negative experiences reported at High Country Vet, many reviewers have had positive interactions with the clinic and its staff.