Providing Compassionate Care for Your Furry Friends
At Capital Veterinary Clinic, we are dedicated to providing top-notch veterinary care to the furry friends of Austin, TX. Our state-of-the-art clinic offers a full range of services, from routine wellness checks to advanced surgical procedures. Our team of experienced veterinarians, led by Dr. Matthew Scroggs, is committed to providing exceptional care and compassion to our patients.
Our Story
Established in 1978 by Dr. Curtis Sanders, Capital Veterinary Clinic has a rich history of providing quality veterinary care to the community. In 2005, Dr. Matthew Scroggs took over the practice and built a brand new, state-of-the-art hospital. Today, our clinic is a thriving, full-service veterinary hospital with three experienced doctors, five exam rooms, an isolation room, a full in-house laboratory, digital radiography equipment, pharmacy, and spacious, climate-controlled canine, feline, isolation, and hospital wards.
Our Services
Our clinic offers a wide range of services to cater to the diverse needs of our furry patients. From routine vaccinations and wellness checks to advanced surgical procedures and emergency care, we are equipped to handle all aspects of veterinary care. Our services include:
- Routine wellness checks and vaccinations
- Surgical procedures, including spay/neuter and orthopedic surgery
- Diagnostic imaging, including digital radiography and ultrasound
- In-house laboratory testing
- Pharmacy services, including online ordering and home delivery
- Emergency care and critical care
Our Team
Our team of veterinarians and support staff is dedicated to providing exceptional care to our patients. Our doctors, Dr. Matthew Scroggs, Dr. Elaine Kimbrough, and Dr. Curtis Sanders, have years of experience in the field and are committed to staying up-to-date with the latest advancements in veterinary medicine.
Our Mission
At Capital Veterinary Clinic, our mission is to provide compassionate, high-quality veterinary care to the community. We are dedicated to building long-term relationships with our clients and their pets, and to providing exceptional service and care to our patients.
Overall Experience
The reviews of Capital Veterinary Clinic are mixed, with some customers having a positive experience and others experiencing issues with the clinic's level of care and customer service.
Positive Experiences
Many reviewers praised the clinic's knowledgeable and friendly staff, cleanliness, and efficient service. They appreciated the clinic's kind and compassionate approach to pet care, and some even praised the clinic's affordability.
Negative Experiences
On the other hand, some reviewers had negative experiences with the clinic, citing issues with diagnosis, miscommunication, and poor customer service. Some reviewers also mentioned that the clinic was not willing to work with them to resolve issues or provide refunds.
Common Praises
- Friendly and knowledgeable staff
- Clean and efficient facilities
- Kind and compassionate approach to pet care
- Affordability
Common Complaints
- Issues with diagnosis and treatment
- Miscommunication and poor customer service
- Unwillingness to work with customers to resolve issues or provide refunds
