Providing a higher level of care for your furry friends
At Rockwall Urgent Vet, we are dedicated to providing the highest level of emergency and urgent veterinary medicine along with friendly, compassionate service. We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. Our team of highly trained, experienced animal lovers is devoted to giving our patients the best care possible.
Our Services
We offer a variety of services to cater to the needs of your furry friends. Our services include:
- Urgent Care: Our team of veterinarians and technicians are trained to handle emergencies and urgent situations, providing immediate attention to your pet.
- Imaging: We have state-of-the-art imaging equipment to help diagnose and treat your pet's conditions.
- ER Triage: Our experienced team is trained to triage your pet's condition, prioritizing their care and treatment.
- Surgery: Our facility is equipped to handle a range of surgical procedures, from routine spays and neuters to more complex surgeries.
- Overnight Hospital Care: For those situations where your pet requires extended care, we provide overnight hospital care, ensuring their safety and comfort.
- In-House Laboratory: We have a fully equipped laboratory on site, allowing us to quickly and accurately diagnose and treat your pet's conditions.
- Patient Resources: We understand that your pet's health is a top priority, which is why we provide resources such as patient education and support.
Meet the Team
At Rockwall Urgent Vet, we're proud to have a talented team of veterinarians and technicians who are dedicated to providing exceptional care for your pets. Led by our experienced veterinarians, Dr. Sandy Lomeli, Dr. Michael Ouverson, and Dr. Arianna Hall, our team is committed to delivering compassionate and expert care.
Testimonials
Don't just take our word for it! Our patients and their owners have shared their testimonials with us, praising our team's exceptional care and dedication.
Patient Experience
The patient experience at Rockwall Urgent Vet varied greatly depending on the situation and treatment received. Some patients received exceptional care and treatment, while others experienced issues with communication and informed decision-making.
Communication
One patient reviewer mentioned that the clinic did not provide adequate communication about the potential risks and outcomes of a surgery, which led to disappointment and financial burden. Another reviewer appreciated the staff's willingness to explain every step and option, as well as being upfront about pricing.
Compassion and Caring
Despite some issues with communication, reviews consistently praised the clinic's compassionate and caring staff. Many reviewers mentioned that the team went above and beyond to provide emotional support during difficult times, such as euthanasia.
Treatment Options
Reviewers appreciated the variety of treatment options available and the clinic's willingness to work with them to find the best solution for their pets.
