Trust us to care for your furry friends like they're our own.
Welcome to O'Neal Animal Hospital, your trusted veterinary clinic in the heart of Philadelphia, Pennsylvania. For over 50 years, we've been dedicated to providing compassionate, personalized care to furry friends and their loving families throughout the University City area.
Our Mission
Our team of experienced and compassionate veterinary professionals and staff are committed to:
- Delivering exceptional client care: We prioritize communication, understanding your individual concerns and providing tailored solutions.
- Offer comprehensive medical and surgical services: From routine checkups to advanced diagnostics and surgeries, we handle everything in-house.
- Promoting pet wellness: We're passionate about preventive care, offering vaccinations, parasite control, and nutritional guidance.
- Creating a comfortable and welcoming environment: We treat both our patients and their owners with respect and kindness.
What Sets Us Apart
Our unique blend of expertise and client-centered approach differentiate us from other clinics. We:
- Maintain a comprehensive pet health library: Access reliable and up-to-date information on pet healthcare.
- Emphasize preventive care: We proactively identify and address potential health issues before they become serious.
- Offer a variety of grooming and additional services: From routine nail trims to specialized bathing and boarding options.
- Actively participate in community outreach: We partner with local organizations to promote responsible pet ownership and provide essential care to those in need.
Our Services
We offer a comprehensive range of services for both cats and dogs, including:
- Medical Services: Routine checkups, vaccinations, parasite control, disease diagnosis and treatment.
- Surgical Services: Advanced surgical procedures for a variety of ailments and injuries.
- Wellness & Vaccination Programs: Customized plans to maintain your pet's physical and emotional well-being.
- Grooming & Additional Services: Professional grooming, boarding, and pet transport services.
Ready to give your furry friend the care they deserve? Schedule an appointment today and experience the commitment and compassion of O'Neal Animal Hospital!
Cleanliness and Sanitation
The reviews highlight concerns about the cleanliness and sanitation of the animal hospital. One reviewer, Ezra Harlowe, described the exam room as being covered in dust, dirt, and weird stains from floor to ceiling. Another reviewer, Gregory Bond, defended the hospital, stating that it's not unsanitary, just old and worn.
Staff and Service
The staff at the animal hospital received mixed reviews. Some reviewers praised the staff for being professional, caring, and considerate. Dr. LittleJohn and Pete were mentioned specifically for their kindness and gentle handling of pets. However, Ezra Harlowe had a negative experience with the vet and assistant, who didn't wear gloves and handled his dog roughly.
Facilities and Equipment
The hospital's facilities and equipment were also criticized by some reviewers. Ezra Harlowe mentioned that the hospital didn't supply certain medication, and the vet's office seemed outdated. On the other hand, Dana Cooper appreciated the warm and inviting atmosphere of the older building and didn't mind the smell of animals.
Communication and Billing
Ezra Harlowe had issues with the billing process, feeling that the receptionist was unhelpful and unclear about how to use his pet insurance. Other reviewers didn't mention any issues with communication or billing.
