Your Pet's Health and Well-being are in Good Hands
A Compassionate and Experienced Team Providing Comprehensive Pet Care in Chesapeake and North Suffolk, VA
Western Branch Veterinary Hospital stands out as a trusted partner in pet care, dedicated to nurturing the well-being of animals and fostering the bond between pets and their owners. From routine checkups to specialized treatments, our team of experienced veterinarians and compassionate caretakers offer a comprehensive array of services to keep your furry friends happy and healthy.
Quality Care and Cutting-edge Technology
At Western Branch Veterinary Hospital, we are committed to providing the highest quality veterinary care. We utilize advanced technology and equipment to diagnose and treat a wide range of ailments, ensuring your pet receives the most effective and compassionate care. Our facilities are equipped with state-of-the-art equipment and exam rooms, allowing for accurate diagnosis and efficient treatment.
A Focus on Building Relationships
Beyond just providing exceptional medical care, we believe in building strong relationships with our clients and their pets. We prioritize open communication, individual attention, and personalized care. Each member of our team treats your pet as if they were their own, offering gentle handling, understanding, and consistent care.
Comprehensive Services and Treatments
Our comprehensive range of services covers every aspect of pet health and wellness. We offer:
- Wellness & Vaccinations: Routine vaccinations, parasite control, and preventive care to keep your pet healthy and protected.
- Allergies & Dermatology: Diagnosis and treatment of allergies, skin, and coat issues using advanced diagnostics and therapies.
- Nutrition & Weight Management: Customized plans to optimize your pet's nutrition and weight.
- Diagnostics & Surgery: Advanced diagnostics for accurate disease detection and minimally invasive surgeries performed by skilled veterinarians.
- Laser Therapy: Cutting-edge technology for pain management and wound healing.
- Boarding & Health Certificates: Comfortable boarding facilities and comprehensive health certificates for travel.
Dedicated to Your Peace of Mind
At Western Branch Veterinary Hospital, we understand that your pet is a cherished family member. We are dedicated to providing you with peace of mind by offering:
- Detailed explanations of your pet's condition and treatment plan.
- Open communication and updates throughout your pet's stay.
- Compassionate support and guidance through every step of the process.
We invite you to experience the exceptional care and personalized attention your furry friend deserves at Western Branch Veterinary Hospital. Schedule an appointment and let us be your trusted partner in keeping your pet happy and healthy.
Staff and Doctor Reviews
The reviews for this veterinary hospital are overwhelmingly positive, with 10 out of 11 reviewers giving 5-star ratings. Here's a summary of the common themes and praises from the reviewers:
- The staff is highly praised for being kind, helpful, and professional. Reviewers particularly mention the vet techs, who are described as friendly, knowledgeable, and efficient.
- The doctors, particularly Dr. Porter, are credited with being warm, down-to-earth, and compassionate. They take the time to explain things in a way that's easy to understand and show genuine care for their patients.
- The hospital's curbside services are commended for being convenient and easy to use, especially for people with multiple children or with pets that require special care.
Negative Review
The only negative review is from Jennifer Simmons, who gave a 2-star rating. Her issues include:
- A 1-hour and 15-minute wait time for an appointment, which included a 30-minute wait after calling to say she was present and then another 35 minutes after the vet took the dog back.
- A lack of communication about the wait time and no explanation given until asked by the reviewer.
- A feel that the hospital does not prioritize customer service.
