Meeting Your Pet's Health Care Needs
Our Mission: Delivering Compassionate Care and Quality Veterinary Services
Best Friends Veterinary Hospital is a full-service animal hospital in Poway, California, committed to providing your furry friends with comprehensive healthcare from preventive care to advanced diagnostics and surgical procedures. Our team of experienced veterinarians and compassionate staff are dedicated to nurturing the health and well-being of companion animals in our community.
Why Choose Best Friends Veterinary Hospital?
When you entrust your pet's health to us, you can expect:
- Compassionate care: We understand the special bond between you and your furry companion, and we treat every patient as if they were our own.
- High-quality services: Our comprehensive range of services includes vaccinations, preventive care, dental care, surgery, diagnostics, and more.
- Client-centered approach: We take the time to understand your pet's individual needs and concerns, and we involve you in every step of the process.
Preventative Care & Vaccinations
- Routine vaccinations and parasite prevention for puppies, kittens, and adult animals.
- Customized vaccination packages to fit your pet's needs and lifestyle.
Wellness Care
- Comprehensive physical examinations to assess overall health and detect potential problems.
- Early detection and treatment of common ailments.
- Nutrition and diet advice to keep your pet healthy and thriving.
Surgical & Dental Care
- Advanced surgical procedures for a variety of medical and orthopedic issues.
- Comprehensive dental care, including exams, cleanings, and preventative treatments.
Diagnostic & Emergency Care
- Advanced diagnostic tools for accurate disease and illness identification.
- Emergency care services available 24/7 for urgent medical situations.
Additional Services
- Spaying and neutering services.
- Geriatric care for senior pets.
- Pet boarding and grooming (Coming Soon!)
Overview of Veterinary Care Experience
Mixed Reviews
Charging and Pricing Issues
Some reviewers had issues with the pricing and charging at Best Friends Veterinary Hospital. One reviewer was charged $500 for a cat's ear infection and suspects there are more affordable options. Another reviewer was disappointed with the $800 bill for an emergency visit, including X-rays, without a clear diagnosis or solution for their dog's issue.
Staff and Veterinarian Quality
There were mixed reviews about the staff and veterinarians at Best Friends Veterinary Hospital. Some reviewers praised the compassionate and caring nature of Dr. Rollason and the staff, while others felt they were uncaring and unhelpful.
Emergency Care and Follow-up
Some reviewers were unhappy with the emergency care and follow-up at Best Friends Veterinary Hospital. One reviewer felt their concerns were dismissed, and they were told to take their dog to an emergency clinic without further assistance. Another reviewer was grateful for the care and attention their dog received in an emergency situation.
Facilities and Amenities
One reviewer was disappointed and humiliated by the lack of access to a restroom facility at the hospital.
Positive Experiences
Lifelong Vet Care
Some reviewers have had positive experiences at Best Friends Veterinary Hospital, praising Dr. Rollason and the staff for their compassion, care, and willingness to explain treatment options. Others appreciate the easy scheduling process and availability of appointments.
