Where your pets are our family too.
At El Cid Animal Clinic, we understand that your pets are more than just animals - they're members of our family. That's why we're dedicated to providing compassionate, high-quality care to each and every one of them. Our state-of-the-art facility is equipped with the latest technology and staffed by a team of experienced veterinarians and medical professionals who are passionate about delivering exceptional care.
Our Services
Our facility offers a wide range of services designed to meet the unique needs of your pet. From routine wellness exams and vaccinations to surgical procedures, dental care, and emergency care, we've got you covered. We believe in a holistic approach to veterinary medicine, incorporating the latest advances in technology with natural and alternative therapies to ensure your pet receives the best possible care.
Diagnostics
Our diagnostic capabilities are second to none, featuring advanced imaging technology and access to outside laboratories to help our veterinarians accurately diagnose and treat a wide range of conditions. From internal medicine to orthopedic issues, we'll work closely with you to develop a personalized plan for your pet's care.
Pet Health Certificates
Traveling with your pet? We're happy to provide the necessary health certificates to ensure a smooth trip. Whether crossing state lines or traveling internationally, we'll make sure your pet is well-prepared for the journey ahead.
Pharmacy & Pet Products
We've got everything your pet needs to live their best life, from prescription medications to healthy treats and supplements. Our online pharmacy allows you to conveniently order your pet's medication and have it delivered right to your door.
Alternative Care
In addition to conventional veterinary medicine, we also offer alternative therapies like acupuncture, chiropractic care, and herbal medicine to help your pet feel their best. We believe in a collaborative approach to care, working with you to develop a customized plan that incorporates the therapies that work best for your pet.
Meet Our Team
At the heart of El Cid Animal Clinic is our incredible team of veterinarians, technicians, and support staff. Passionate about delivering exceptional care, we're dedicated to providing a welcoming and compassionate experience for you and your pet.
Our Practice
As a full-service animal hospital, we're committed to providing comprehensive care for your pet. From routine check-ups to emergency care, we're here for you and your pet every step of the way. Whether you're a new pet owner or a seasoned caregiver, we're honored to serve as your pet's healthcare partner.
Summary
The El Cid Animal Clinic has received a mixed bag of reviews, with some customers experiencing excellent service and others having poor interactions.
Friendly and Helpful Staff
Many customers have praised the clinic's friendly and helpful staff, including Dr. Garcia who made them feel at ease and took the time to thoroughly explain their dog's condition. One customer, Brooke Blake, had a particularly positive experience with Dr. Garcia who removed three red bumps from her dog's skin with ease and at a reasonable price.
Poor Customer Service
On the other hand, some customers have reported poor customer service. R. R. had a bad experience with the front desk staff, who were rude and aggressive. They also charged for procedures that were not done and could not provide test results when asked. Ruth Rittgers had a similar experience, where the front desk staff double-booked her appointment and offered her a waitlist due to a miscommunication.
Excellent Care
Several customers have praised the clinic's excellent care, including Chelsey Velozo who received help from the staff in finding a solution for a stray dog she had found. Lynda Garner has also praised the clinic for providing the best care for her felines.
