Kentwood Veterinary Clinic is a well-established, full-service veterinary hospital providing comprehensive medical, surgical, and dental care to pets in the Kentwood area. Our dedicated team of veterinarians and staff are committed to providing exceptional care and service to our patients and their families.
About Our Hospital
Our state-of-the-art facility is equipped with the latest technology and equipment to ensure that our patients receive the best possible care. We have a well-stocked pharmacy, in-house x-ray capabilities, endoscopy equipment, an ultrasound machine, and a closely supervised hospitalization area.
Meet Our Veterinarian
Dr. Ron Zylstra, our lead veterinarian, has over 25 years of experience in providing top-notch care to animals. He has a passion for cardiology and ultrasonography and stays up to date on current research, diagnostics, and treatments by attending annual continuing education conferences.
Our Services
We offer a broad range of services, including:
- Medical and surgical care for dogs, cats, and other small animals
- Preventative care, including vaccinations and parasite control
- Diagnostic testing, including in-house lab testing and ultrasound
- Surgical procedures, including soft tissue and orthopedic surgery
- Dental care, including cleanings and extractions
- Ultrasound and endoscopy procedures
Our Philosophy
At Kentwood Veterinary Clinic, our goal is to provide not only sound advice, but also optimal veterinary care, allowing you to enjoy your pet for a maximum number of years. We strive to build strong relationships with our clients and their pets, and to provide exceptional care and service every step of the way.
Hospital Policies
We operate primarily by appointment, but we also accept emergency cases and will do our best to see you as soon as possible. For your convenience, we offer drop-off appointments, where you can bring your pet to us and leave them with us for a few hours. We require all vaccinations to be up to date for the safety of all animals in our care.
Payment and Scheduling
We accept Visa, MasterCard, Discover, cash, personal checks, and Care Credit for payment. We also offer financing options for clients who may need them. For scheduling, please call us during business hours, or leave a message on our answering machine if you call outside of business hours.
Hours
Our business hours are as follows:
- Monday: 8:00 AM - 5:00 PM
- Tuesday: 8:00 AM - 6:00 PM
- Wednesday: 8:00 AM - 6:00 PM
- Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 5:00 PM
- Saturday: 8:00 AM - 12:00 PM
- Sunday: Closed
After-Hours Emergencies
If you have an after-hours emergency, please leave a message on our answering machine and we will return your call as soon as possible.
Accessibility Statement
We strive to make our facility accessible to all pets and their families. If you have any special needs or concerns, please do not hesitate to contact us.
Quality and Pricing
The reviews highlight concerns about the clinic's pricing, with several customers mentioning that it is high compared to other vet offices. Some customers feel that they are being overcharged and that the prices are not justified by the services provided.
Service and Staff
The staff at Kentwood Veterinary Clinic seem to be generally well-regarded, with many customers praising their kindness, friendliness, and professionalism. However, there are some exceptions, with a few customers reporting poor customer service and a lack of attention to their pets' needs.
Communication and Diagnosis
Some customers have expressed frustration with the clinic's communication and diagnostic skills. A few pets have received multiple vaccinations or treatments without clear explanations or alternatives, and some customers feel that their pets' conditions were not properly diagnosed or treated.
Facilities and Services
The clinic's facilities and services are generally praised, with customers noting that the office is clean and well-maintained. However, some customers have reported long wait times and issues with scheduling appointments.
