Your pet's health and well-being is our top priority at WPVC.
At Haven Animal Hospital, we're passionate about nurturing the health and happiness of your furry friends throughout their entire lives. Located in the southwest Las Vegas area, our team of experienced professionals are committed to providing comprehensive veterinary care with a gentle touch.
Our Mission
Our mission is to deliver exceptional veterinary care through personalized attention, advanced medical expertise, and compassion. We believe in fostering strong doctor-client relationships built on trust and open communication.
1. Comprehensive Healthcare
We offer a wide range of services to meet all your pet's healthcare needs, including:
- Preventive care such as vaccinations, parasite control, and dental care
- Routine checkups and illness treatment
- Advanced diagnostic services for early disease detection
- Surgical procedures for a variety of conditions
- Specialized care for senior pets and pets with chronic conditions
2. Client-Focused Care
We prioritize client education and involvement in every step of the process. We take the time to explain diagnoses, treatment options, and costs in simple terms. We also provide access to a wealth of resources through our Pet Library and online tools.
3. Modern Facilities & Technology
Our state-of-the-art facility is equipped with the latest veterinary equipment for accurate diagnosis and efficient treatment. We also utilize digital medical records for secure and convenient client access.
4. Compassion & Empathy
We understand that your pet is a beloved family member. Our caring staff will treat your furry friend with the utmost respect, empathy, and gentle handling.
What Sets Us Apart
- Experienced and caring team: Our vets and technicians are highly skilled and passionate about providing exceptional care.
- Client-centered approach: We prioritize open communication and collaboration with our clients.
- Advanced technology: We utilize the latest equipment and diagnostic tools for accurate diagnoses and treatment.
- Personalized care: We tailor our approach to meet the unique needs of each pet and owner.
Veterinary Experience
The reviews for Haven Animal Hospital are mixed, with some clients expressing positive experiences while others have had negative encounters.
Positive Reviews
Several clients have praised Dr. Mauro and her staff for their compassionate and professional care. Opal Wade describes Dr. Mauro as the "best veterinarian in the city, " citing her compassion, empathy, and professionalism. Stacey Vogel and Susan Rios also had positive experiences with Dr. Mauro, praising her kind and caring nature. Teresa Powers and Jodi Leishman appreciated the warm and welcoming atmosphere of the hospital, with Teresa describing it as a "great place to take your pet." Jodi Leishman also commends Dr. Mauro's dedication to finding her missing dog, Louie, and her willingness to help other lost dogs.
Negative Reviews
However, not all clients have had positive experiences. Ariel Bloch had a traumatic experience when the veterinarian interrupted the sedation process of her senior dog, Lily, to berate a family member for filming the scene. James Duband had multiple issues with the receptionist, including refusing to accept a different payment method and being rude about a minor delay. JamesDuband also experienced long wait times and felt that the receptionist was unprofessional.
