Uniting Paws, Hearts, and Hands
At Countryside Veterinary Clinic, we're dedicated to providing exceptional care and compassion to your beloved pets. For over 50 years, we've been a trusted provider of veterinary services to the Lockport community, formerly known as Beakman Small Animal Hospital. Our mission is to offer meticulous care and attention to your pets, while providing the best recommendations for their overall health and well-being.
Our veterinarians and staff are committed to staying on the cutting edge of modern medicine, incorporating the latest research and technologies to ensure your pets receive the highest level of care. Our team is comprised of board-certified veterinarians, licensed veterinary technicians, and compassionate receptionists who work together to provide a warm and welcoming environment for you and your pets.
Our Services
We provide a wide range of veterinary services to cater to the unique needs of your pets. These services include:
- Medical Services: Diagnostic and treatment options for various medical conditions and diseases
- Surgical Services: Various surgical procedures, including spay/neuter, soft tissue surgery, and orthopedic surgery
- Preventive Services: Vaccinations, dental care, and preventative measures to promote overall health
- Pet Health Library: A comprehensive library of articles, videos, and resources to educate and empower pet owners
- Pet Food Recalls: Regular updates on pet food recalls and advisories to ensure the safety of your pets
- Pet Health Checker: A convenient online tool to help you identify potential health issues and monitor your pet's symptoms
- Pharmacy: Dispensing of medications and supplements for your pet's health and well-being
Our team is passionate about providing personalized attention and expert care to each patient. We believe in building strong relationships with our clients and their pets, fostering a sense of trust and loyalty. Our commitment to excellence is evident in our dedication to ongoing education, professional development, and community involvement.
We are proud to serve the diverse needs of our clients, from routine check-ups to specialized care for complex conditions. Our ultimate goal is to empower pet owners like you with the knowledge and tools necessary to provide the best possible care for your beloved companion.
Meet Our Team
Our team is comprised of highly qualified and compassionate professionals who share a common goal: to provide exceptional care to your pets. Our veterinarians and staff are committed to ongoing education and professional development, ensuring you receive the most up-to-date and cutting-edge care for your pets.
Our Mission
Our mission is to provide exceptional, compassionate, and quality veterinary services to our clients and their pets. We strive to build strong relationships with our clients and support their pets through every stage of life, from routine care to specialized treatment options. We're committed to staying at the forefront of veterinary medicine, incorporating the latest research and technologies to ensure your pets receive the best possible care.
Get Involved
Stay connected with us through our online platforms, where you can find valuable resources, news, and updates on our services and community involvement. We're proud to be an active part of our community, participating in local events and supporting local animal welfare organizations.
Contact Us
If you have any questions, concerns, or simply want to learn more about our services and the Countryside Veterinary Clinic experience, please don't hesitate to reach out. We're here to support you and your pets every step of the way.
Unprofessional and Unreliable
The first review mentions some negative experiences with the clinic, including unreliable scheduling and unprofessional behavior from the staff. The reviewer had to deal with several issues, including pushed back appointments, miscommunication, and difficulty getting in touch with the doctor. The only positive comment was about the office manager, Liz, who was nice and accommodating. However, the reviewer ultimately decided to switch clinics due to the poor experience.
Good Experience
Several reviewers had a good experience with the clinic, mentioning the friendly staff, knowledgeable doctors, and excellent care for their pets. Dr. Sood was specifically praised for his professionalism and dedication to explaining medical issues to his patients. The clinic's staff was also commended for their kindness and attention to the pets.
Customer Service Issues
Some reviewers had issues with the clinic's customer service, including a rude receptionist and poor communication. One reviewer mentioned that the clinic was understaffed, which may have contributed to these issues. Another reviewer mentioned that the service at the front desk had declined over the past few months.
Pricing Concerns
One reviewer was upset with the clinic's pricing, specifically mentioning that they were charged a high price for antibiotics compared to other veterinarians. They also mentioned that the clinic had changed after being acquired by a corporation, which may have contributed to the increase in prices. The reviewer felt that the clinic prioritized profits over the health and well-being of pets.
