At Cleveland Heights Animal Hospital, we are a full-service companion, small animal practice serving pets and their parents in the Lakeland, Florida area. Fully accredited by the prestigious American Animal Hospital Association, our compassionate approach to small animal medicine creates a warm, individualized environment for the care of your pet.
Our Mission
Our mission is to provide exceptional veterinary care, emphasizing positive experiences for our patients and their families. Our team of highly skilled professionals is dedicated to the care and well-being of your pet, and we strive to offer the utmost quality of healthcare and service to all of our patients and their families.
Our Services
We offer a wide range of veterinary services, including medical services, pet lodging, and spa and grooming services. Our state-of-the-art hospital is equipped with the latest technology, and our staff is committed to staying up-to-date with the latest advancements in veterinary medicine.
Meet Our Team
Our team of veterinarians, including Dr. Robert Houghton, Dr. Ashley Langford, and Dr. Chase Washburn, are highly skilled and dedicated professionals who are committed to providing the best possible care for your pet. Our staff is passionate about providing compassionate care, personal service, and unsurpassed professional medical attention.
Our Facilities
Our hospital is designed to provide a comfortable and welcoming environment for our patients and their families. We invite you to come in for a visit and take a tour of our beautiful facility.
Our Goal
Our goal is to continue the tradition of excellent medical care for the clients and patients of the hospital. Through our focus on compassionate care, personal service, and unsurpassed professional medical attention, we look forward to the next generation of healthy pets and lifelong relationships.
Excellent Reviews and Testimonials
Praises for Compassionate and Caring Staff
Reviewers praised the staff at Cleveland Heights Animal Hospital for their compassion, kindness, and understanding. Many reviewers appreciated the extra effort made by the staff to comfort and calm their pets during stressful situations. Some reviewers mentioned the staff's willingness to go above and beyond to help, even in emergency situations.
High-Quality Care and Treatment
Reviewers praised the hospital's high-quality care and treatment, citing effective diagnoses and successful treatments. Many reviewers appreciated the hospital's commitment to providing the best possible care for their pets, even in complex or sensitive situations.
Clean and Welcoming Facilities
Some reviewers praised the hospital's clean and welcoming facilities, noting that they felt comfortable bringing their pets there for care.
Excellent Communication and Bedside Manner
Reviewers praised the hospital's doctors and staff for their excellent communication skills and bedside manner, saying they felt informed and empathized with throughout the care process.
Worst Vet Experience
One reviewer had a terrible experience with Cleveland Heights Animal Hospital, citing careless and overpriced services. They felt the staff was more interested in making a sale than providing genuine care for their pet.
Overpricing and Lack of Empathy
Some reviewers criticized the hospital for being overpriced and lacking empathy in their approach to pet care. One reviewer felt that the hospital prioritized profits over providing genuine care for their pet.
Disappointing Experiences
A few reviewers shared disappointing experiences with the hospital, citing issues with communication, empathy, and follow-up care.
Concerns about Upselling
Some reviewers expressed concerns about the hospital's tendency to upsell services and treatments, feeling that they prioritized profits over their pet's actual needs.
