Compassionate Care Around the Clock
Who We Are
Emergency Veterinary Services of Roanoke is a collaborative effort of passionate veterinarians serving the Roanoke area and beyond. Driven by a deep concern for animal welfare, we unite to provide unwavering emergency and critical care to beloved pets, 24 hours a day, 7 days a week.
Our Mission
Our mission is to be a beacon of hope and relief for pet owners facing urgent medical situations. We believe in:
- Compassionate care: Every pet is treated with gentle handling and individual attention, regardless of their condition.
- Prompt attention: Emergencies don't wait, which is why our dedicated team is available around the clock.
- Expert care: Our veterinarians possess diverse expertise in emergency medicine and critical care, ensuring the best possible care for your furry friend.
Our Services
We offer a comprehensive range of services to address diverse emergencies and critical situations, including:
- Urgent & Critical Care: Rapid response and treatment for time-sensitive medical issues.
- Surgery: Advanced surgical procedures performed by experienced surgeons.
- In-house Diagnostics: Cutting-edge equipment for accurate diagnosis and prompt treatment.
- At-Home Care: Compassionate end-of-life care in the comfort of your home.
Dedicated Team & Compassionate Care
Our team comprises not just skilled professionals, but a compassionate family united by a shared love for animals. Each member brings unique expertise and a genuine desire to make a difference in the lives of pets and their owners.
Why Choose Us?
- Experienced and compassionate veterinarians
- Around-the-clock availability for emergencies
- Advanced diagnostic and treatment capabilities
- Personalized and compassionate care
- Collaborative and community-driven approach
Contact Us Today
For urgent medical situations, call us directly at 540-563-8575. We are available 24/7 to provide the compassionate care your pet deserves.
Positive Experience
The majority of the reviewers had a positive experience at the emergency vet hospital. They praised the staff for being kind, helpful, and caring towards their pets. Many reviewers specifically mentioned that the staff went above and beyond to answer their questions, provide updates on their pet's condition, and offer emotional support during a difficult time.
Mixed Review
One reviewer, Charles Chapman, had a mixed experience. While he praised the vets, Dr. Wilkinson and Dr. Gronk, for their compassion and care, he was disappointed with the receptionist, Kim, who was unhelpful and rude. Charles felt that Kim didn't take his pet's critical condition seriously and treated him poorly.
Negative Experience
John Craft had a negative experience. He felt that the hospital was more interested in getting as much money as possible from him rather than providing proper care for his daughter's dog. He accused the hospital of lying to him and not respecting his decisions. He also felt that the doctor was unprofessional and loud when they disagreed on the treatment.
