Compassionate Care for Your Furry Friends
At Animal Care Center, we pride ourselves on providing exceptional, comprehensive, and compassionate veterinary care to our furry friends and their guardians. Our dedicated team of professionals is committed to delivering top-notch medical services, with a focus on individualized treatment for each patient.
About Us
Since 1978, we have been committed to providing high-quality veterinary care to animals of all shapes and sizes. Our facility is a full-service veterinary hospital, equipped to handle a wide range of medical, surgical, and dental procedures. We offer a range of diagnostic services, including x-ray examinations, surgical procedures, vaccinations, and routine check-ups. Additionally, our facility features on-site daycare, boarding, and grooming facilities, making it a one-stop-shop for all your pet's needs.
Our Mission
Our team of experienced veterinarians and support staff are dedicated to providing exceptional care to animals, while also supporting their guardians. We recognize the importance of building trust and fostering a strong bond between animals, their owners, and our team. Our core values are centered around compassion, expertise, and a commitment to staying at the forefront of veterinary medicine. We strive to provide individualized attention to each patient, ensuring they receive the best possible care.
Meet Our Doctors
Our team of experienced veterinarians is led by Dr. Philip Brown, D.V.M., who has been practicing veterinary medicine for over 40 years. Dr. Brown is a graduate of the University of Missouri College of Veterinary Medicine and has served as a captain in the U.S. Army, where he worked in pathology at Fitzsimons Army Medical Center. He has also practiced emergency medicine, providing relief veterinary medical work in Denver, and operated ANEM Pet Emergency Hospital, one of the first dedicated emergency facilities in Missouri.
Dr. James Jones, D.V.M., another esteemed member of our team, is a native of Springfield, Missouri. He graduated from the University of Missouri College of Veterinary Medicine and has a passion for delivering exceptional care to animals.
Our Services
At Animal Care Center, we offer a wide range of services to cater to the unique needs of each animal. Our services include:
- Medical care, including vaccinations, surgical procedures, and dental care
- Surgical services, including spay/neuter procedures and general surgery
- Diagnostic services, including x-ray examinations and lab tests
- Pain management and rehabilitation therapy
- Grooming and boarding services
- Consultations and referrals to specialists
Conclusion
At Animal Care Center, we are dedicated to providing exceptional care to animals and their guardians. Our commitment to individualized attention, expert medical care, and comprehensive services has earned us a reputation as a trusted and respected veterinary practice. Whether you're seeking medical attention for your pet or simply looking for a trusted veterinary partner, we invite you to join our family. Contact us today to learn more about our services and how we can help you and your beloved pet thrive.
Staff and Customer Service
The receptionist staff received criticism for their attitude and unprofessional behavior, making customers feel unwelcome and uncomfortable. On the other hand, the vets and doctors were praised for their kindness, compassion, and professionalism.
Quality of Care
The vets were commended for their attentiveness, patience, and expertise in providing quality care to pets. However, some customers felt that their concerns were brushed off, and the advice given was not accurate or effective.
Communication and Transparency
Some customers had issues with the clinic's communication and transparency, particularly with regards to their services and pricing. There were complaints about being misinformed about emergency and urgent care services, and being charged for services not provided.
Specific Experiences
Some customers had positive experiences with specific vets, such as Dr. Jones and Dr. Philip Brown, who were praised for their kindness and expertise. Others had negative experiences, such as being turned away during office hours or receiving inadequate care for their pets.
