We treat your pets like the family members they are
At Chandler Small Animal Clinic, we understand the importance of providing top-notch care for your furry friends. As a full-service animal hospital, we strive to provide comprehensive medical services, comfortable boarding facilities, and a warm and welcoming environment for both pets and their owners.
Our Mission
Our mission is to provide quality care that enhances the lives of pets and their families. We believe that pets are valued family members, and we strive to treat them with the same love, care, and compassion that we would give to our own pets. Our team of dedicated professionals is committed to providing personalized care, education, and support to ensure that your pets receive the best possible care.
Medical Services
At Chandler Small Animal Clinic, we offer a wide range of medical services to cater to the unique needs of your pets. From routine check-ups and vaccinations to surgical and dental procedures, our team of skilled veterinarians and technicians are committed to providing exceptional care for your furry friends. We are equipped with state-of-the-art technology and equipment to ensure accurate diagnoses and effective treatment plans.
Boarding Facilities
In addition to our medical services, we also offer comfortable and clean boarding facilities for dogs, cats, and exotic pets. Our boarding facility is attached to the clinic, allowing us to provide around-the-clock care and attention to your pets. We understand the importance of providing a comfortable and stress-free environment, and our boarding facilities are designed to ensure that your pets feel relaxed and happy during their stay.
Meet Our Team
At Chandler Small Animal Clinic, we take pride in our team of dedicated professionals who are passionate about providing exceptional care to your pets. Our owner, Dr. Dwight Benesh, has been dedicated to providing top-notch care to the East Valley community since 1986. Our team is committed to providing personalized care, education, and support to ensure that your pets receive the best possible care.
Disappointing Customer Service
The reviews for Chandler Small Animal Clinic are divided between positive and negative experiences. The common theme among the negative reviews is the unprofessional and uncompassionate behavior of the staff, particularly Karen, the office manager. One customer, Tracy Page, had a series of disappointing experiences with the clinic, including long wait times, poor communication, and a lack of empathy during a difficult time. Another customer, Rick Horn, had a confrontation with Karen over a scheduling issue, which led him to feel disrespected and unprofessional.
On the other hand, two customers, William Redmond and J. W., had positive experiences with the clinic, praising the staff for their professionalism and care.
Problems with Staff
The main issue with the clinic is the behavior of the staff, particularly Karen. She was described as condescending, rude, and unprofessional by customers. One customer was subjected to a diatribe by Karen in front of an employee, and another customer had their contact information removed without their knowledge or consent.
Lack of Communication
Communication was also a major issue for some customers. One customer was not notified of delays and had to wait for over an hour and a half for an appointment. Another customer was promised a surgery appointment on a specific date, but the appointment was rescheduled without their knowledge.
