Meet the Apex Animal Hospital Team
At Apex Animal Hospital, we are dedicated to providing the finest veterinary care to our furry friends in the Helena community. Our team of experienced veterinarians, veterinary technicians, and support staff are committed to delivering top-notch care to each and every pet that walks through our doors. With a focus on exceptional patient care, we strive to create a warm and welcoming environment for both our human and animal patients. Our team is passionate about staying up-to-date with the latest advancements in veterinary medicine, and we proudly offer a wide range of services to cater to the unique needs of your beloved pets.
Our Services
At Apex Animal Hospital, we understand that every pet is unique, and we believe that each patient deserves personalized care and attention. Our comprehensive services include:
Dental Diagnostics: Our veterinarians are equipped to diagnose and treat a variety of dental issues, from routine cleanings to complex extractions.
Endoscopy: Our advanced endoscopic equipment allows us to visualize the inside of your pet's body, enabling us to diagnose and treat gastrointestinal issues with ease.
Echocardiogram: Our state-of-the-art echocardiogram machines allow us to diagnose and treat cardiovascular issues with precision and accuracy.
Euthanasia: In cases where euthanasia becomes necessary, our compassionate and highly trained team is dedicated to making the process as comfortable and stress-free as possible.
Microchipping: We offer microchipping services to help ensure the safe return of your pet in the event of loss or separation.
Parasite Prevention: We understand the importance of preventing parasite infestations, which is why we offer a range of preventative measures to safeguard your pet's health.
Physical Rehabilitation: Our physical rehabilitation program is designed to help your pet recover from injury or surgery, or to improve their overall physical well-being.
Radiology: Our state-of-the-art radiology equipment enables us to diagnose and treat a wide range of conditions, from minor to complex cases.
Spaying or Neutering Your Pet: We understand the importance of spaying or neutering your pet to prevent unwanted breeding and reduce the risk of certain health issues.
Surgery: Our skilled surgeons are equipped to perform a wide range of surgical procedures, from routine spay/neuter surgeries to more complex surgeries.
Stem Cell/PRP Therapy: We are proud to offer innovative stem cell and PRP (platelet-rich plasma) therapy to treat a range of conditions, from arthritis to skin issues.
Orthopedic Surgery: Our experienced surgeons are skilled in performing orthopedic surgery to treat conditions affecting your pet's joints, bones, and muscles.
Ultrasounds: Our advanced ultrasound equipment enables us to visualize the inside of your pet's body, enabling us to diagnose and treat a range of conditions with precision.
Vaccines: We understand the importance of vaccinating your pet against common diseases, which is why we offer a range of vaccination services to keep your pet healthy and protected.
Wellness Care/Checkups: Regular wellness checks and preventive care are essential for maintaining your pet's overall health and well-being. Our experienced veterinarians are dedicated to providing personalized care to your pet.
Patient Center
At Apex Animal Hospital, we are committed to providing exceptional patient care and a compassionate environment for your pet. We understand that each pet is unique, and we strive to tailor our care to meet the individual needs of your beloved companion.
About Us
At Apex Animal Hospital, we are dedicated to providing the finest veterinary care to our furry friends in the Helena community. Our team of experienced veterinarians, veterinary technicians, and support staff are committed to delivering top-notch care to each and every pet that walks through our doors. We believe in the importance of building strong relationships with our patients and their families, and we are dedicated to treating each pet with kindness, compassion, and respect.
Poor Customer Service and Treatment
The reviews of Apex Animal Hospital are mostly negative, with several customers expressing disappointment and frustration with their experience. One customer, Dominea Uncles, had a particularly poor experience, feeling that the hospital did not prioritize her pet's health and only wanted to focus on financial gain. She spent 4 hours trying to get her pet seen, only to be told that the hospital would not take her pet due to financial struggles.
Long Wait Times and Disorganization
Another customer, Jasmine Anderson, had a similar experience, waiting 3 weeks for an appointment and then being treated poorly by the receptionist when they arrived. The receptionist refused to look up their name in the system, despite repeated requests, and the customer felt that the unprofessional attitude was disgusting.
Lack of Empathy and Unwillingness to Help
Several customers reported feeling that the hospital was unwilling to prioritize their pets' health or take the time to understand their concerns. For example, Kristian Bowers had a bad experience with the emergency vet service, describing a rude and condescending phone conversation.
Positive Experiences
However, not all reviews were negative. Alex Heaton, Tom S., and Leslie Farquhar reported having positive experiences with the hospital, describing kind and caring staff, prompt service, and reasonable prices.
