Providing quality care for your furry friends
At Value Vet, we're a family-owned business that has expanded into three states, with multiple locations to serve you in Middle Tennessee, Metro Atlanta, and Northern Virginia. Our success is attributed to our great prices, excellent service, and beautiful facilities, but most importantly, because of our satisfied customers! Everyone at Value Vet loves what they do, and it shows in our attention to you and your pet.
Our Services
We offer a wide range of services to ensure your pet receives the best care possible. Our vaccination series, prevention programs, and various other services are designed to keep your pet healthy and thriving. From our "Pet Portal" to our convenient payment options, we strive to make it easy for you to take care of your furry friend.
Vaccination Series
Our vaccination series is designed to protect your pet from serious diseases. Our team of experienced veterinarians will work with you to create a personalized vaccination plan tailored to your pet's specific needs. We recommend vaccinations annually for all dogs, including distemper, infectious canine hepatitis, parvovirus, parainfluenza, leptospirosis, and canine cough complex.
Prevention Programs
Our prevention programs are designed to protect your pet from parasites, fleas, ticks, and heartworms. We offer various prevention methods, including medications, vaccinations, and lifestyle changes to keep your pet safe and healthy.
Pet Portal
Our "Pet Portal" is an online platform that allows you to access your pet's information, request appointments, refill prescriptions, browse your pet's history, pay invoices, and contact our offices. This convenient tool puts you in charge of your pet's health, allowing you to make informed decisions about their care.
More Services and Info
In addition to our vaccination series and prevention programs, we offer a range of other services, including annual physical exams, dental care, and surgical services. We're committed to providing the best possible care for your pet, and our team of experienced veterinarians will work with you to ensure your pet receives the care they need.
Overview of Value Vet Reviews
Value Vet has received a mix of positive and negative reviews from customers. While some reviewers praised the clinic's staff, convenient location, and reasonable pricing, others expressed disappointment with the service, citing issues with scheduling, communication, and the quality of care.
Positive Comments
Many reviewers praised the clinic's staff, describing them as friendly, caring, and competent. The convenient location and reasonable pricing were also cited as positives. Some reviewers appreciated the clinic's willingness to work with them to find affordable solutions for their pets' care.
Negative Comments
On the other hand, some reviewers expressed frustration with the scheduling process, citing long wait times and difficulty getting appointments. Others criticized the clinic's communication, saying that calls were not returned and messages were not responded to. Some reviewers also expressed disappointment with the quality of care, citing instances where their pets did not receive proper treatment or were misdiagnosed.
Specific Issues
Some specific issues that were raised by reviewers included:
- Scheduling difficulties, including long wait times and difficulty getting appointments
- Poor communication, including unreturned calls and unanswered messages
- Quality of care concerns, including misdiagnosis and inadequate treatment
- Issues with billing and payment
- Difficulty getting prescriptions filled
Praise for Specific Staff Members
Some reviewers praised specific staff members, including Dr. Lisa Puscheck, who was described as patient, attentive, and supportive.
