Your Pet's Health Advocate
At Boat Club Road Animal Hospital and Little Leaf Animal Hospital, we pride ourselves on providing quality, comprehensive veterinary care to the pets of Fort Worth and surrounding areas. With two convenient locations, we offer a wide range of services to ensure the health and well-being of your beloved companion. Our team of experienced veterinarians, veterinary staff, and exceptional customer service representatives are dedicated to providing a safe, welcoming, and compassionate environment for your pet's visits.
Our Practices
At Boat Club Road Animal Hospital, we have been serving the Fort Worth community since 2001. With a rich history of providing quality care, we have expanded our services to include a second location, Little Leaf Animal Hospital, located near Haslet. Our modern facilities are designed to provide a state-of-the-art environment, equipped with in-house labs, full surgical suites, and pet resorts on site.
Our Services
Our comprehensive services include:
- Wellness Care: We offer a range of wellness programs designed to keep your pet healthy and happy.
- Medical/Surgical Care: From routine check-ups to advanced medical and surgical procedures, we provide expert care.
- Diagnostics: Our in-house lab and advanced diagnostic equipment ensure timely and accurate diagnoses.
- Dental Care: We provide routine dental cleaning and advanced dental procedures.
- Low-Cost Vaccines: We offer affordable vaccination packages to keep your pet protected.
- Pet Resort: Our pet resorts offer a comfortable and safe environment for your pet while you're away.
Specialized Care
We understand that every pet has unique needs, which is why we offer specialized care in the following areas:
- Feline Care: We have a dedicated team to care for your feline friend, using Feliway to minimize stress and anxiety.
- Exotic Pet Care: Our veterinarian has extensive experience in diagnosing and treating exotic pets, including pocket pets and reptiles.
- Senior Pet Care: We understand the special needs of senior pets and provide personalized care to ensure their comfort and well-being.
- Puppy & Kitten Care: As new parents to your furry friends, we're here to support you with guidance and expert advice.
- Behavioral Counseling: Our team is equipped to provide behavioral counseling to address behavioral issues.
Our Team
Meet our compassionate team, dedicated to providing top-notch care and exceptional customer service. Our veterinarians and support staff are passionate about delivering high-quality treatment and empowering pet owners with knowledge and support.
Overall Experience
The reviews for the pet hospital and resort demonstrate a mixed experience for customers. While some reviewers have had positive experiences, others have had issues with communication, billing, and customer service.
Cleanliness and Organization
One reviewer, Jon Sprinkle, praised the cleanliness and organization of the facilities, stating that he feels comfortable taking his puppies there for care.
Concerns with Communication and Billing
Author Linda M. Moore experienced issues with communication and billing. She claims that the hospital department overcharged her by $80.24 and added an additional dose of medication without her approval. She also experienced poor communication, as the office manager failed to return her calls.
Emergency Care
Tonya Pettifield had a positive experience with the emergency care at the hospital, praising the staff for being "wonderful" and "calming".
Inaccessibility
Chris Cruson had difficulty contacting the hospital, stating that they seemed to either shut down or refuse to answer calls.
Convenience and Caring Staff
Teresa Bell praised the hospital's convenience, friendliness, and professional staff, stating that they make her feel like a part of their family.
Variable Experience
Kassie Segars had a mixed experience, stating that the hospital was good at times, but also overcharged her for services and failed to accommodate her dog's anxiety.
