Treating your pet like family, because they're part of yours.
At Pocoshock Animal Hospital, we are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. As an American Animal Hospital Association (AAHA) accredited hospital, we are committed to excellence in companion animal care. We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care.
Our Mission
Our mission is to provide high-quality veterinary care for all patients, using quality products and superior client service while keeping your pet on the path to wellness. We are a team of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible.
Our Commitment
We are committed to nurturing the human-pet bond and creating a harmonious relationship between people and pets. We offer a range of services, including dentistry, surgery, x-ray, and microchipping, to ensure that your pet receives the best care possible.
Meet Our Veterinarians
Our veterinary team is led by Dr. Jenny N. Larsen, DVM, who has been serving the North Chesterfield community for over 30 years. Dr. Larsen is passionate about providing compassionate care to her patients and is dedicated to staying up-to-date on the latest medical advancements.
We also have Dr. Ellen Huth on our team, who is a highly experienced veterinarian with a strong focus on providing quality care to her patients.
Services
At Pocoshock Animal Hospital, we offer a wide range of services to ensure that your pet receives the best care possible. Some of our services include:
- Dentistry
- Surgery
- X-ray
- Microchipping
We understand that every pet is unique, and we tailor our services to meet the individual needs of each patient. We also offer online forms to make it easy for you to request an appointment or ask questions about your pet's care.
Contact Us
If you have any questions or would like to schedule an appointment, please contact us at (804) 745-3276. We welcome new patients and look forward to serving the North Chesterfield community.
Positive Comments
The reviewers praised the veterinarians, particularly Dr. Ellen Huth, for their compassion, kindness, and thorough exams. They also commended the staff for being knowledgeable, caring, considerate, and loving towards their animals.
Some reviewers appreciated the staff's willingness to discuss their concerns and take their animals' health seriously. They felt that the veterinarians took the time to understand their pets' needs and provided effective treatment.
Negative Comments
On the other hand, some reviewers reported poor experiences with the front desk staff, citing cold and unfriendly behavior. One reviewer felt taken advantage of financially by Dr. Jenny Larsen, who charged them for services that were not medically necessary.
Another reviewer was distressed by the phone staff's rudeness and lack of empathy when discussing their deceased pet's paperwork. A third reviewer felt shamed and judged by the male doctor, who recommended euthanasia without offering comfort or compassion.
Unsatisfactory Experience
A few reviewers reported unsatisfactory experiences with the veterinarians themselves, including feeling rushed, ignored, or overwhelmed by the medical professionals. They also reported issues with prescriptions, lack of follow-up care, and delayed responses to messages.