At Ellison Drive Animal Hospital, we understand that your pets are members of your family. That's why we're dedicated to providing the highest level of care and compassion for your furry friends. Our experienced veterinarians and supportive staff strive to make every interaction with your pet a positive one. We provide a range of services to cater to the unique needs of your pet, from routine check-ups to specialized care for pets with specific health issues.
Our History and Philosophy
As a revered veterinary clinic in San Antonio, Texas, we've been serving the city's pet owners for over 20 years. Our team of dedicated doctors, veterinary technicians, and groomers are passionate about providing compassionate and skilled care to animals of all kinds. We believe that every pet deserves the best possible care, and we're committed to delivering just that. Whether your pet is visiting us for a routine check-up or seeking treatment for a specific ailment, we'll treat them with the same love and care that we would show to our own pets.
Services We Offer
At Ellison Drive Animal Hospital, we provide a wide range of services to ensure your pet receives the best possible care. Our services include:
- Spay and Neuter Services: We understand the importance of spaying and neutering your pet to prevent unwanted breeding and reduce the risk of certain health issues.
- Pet Vaccinations: Our veterinarians recommend a vaccination schedule to protect your pet from common diseases and prevent the spread of illnesses.
- Pet Dental Services: We offer regular dental cleanings and check-ups to prevent oral health issues and promote overall wellness.
- Teeth Cleaning: Our veterinarians will thoroughly clean your pet's teeth to prevent tartar buildup and reduce the risk of dental disease.
- Laser Therapy: We utilize state-of-the-art laser therapy to promote healing and reduce pain and inflammation in your pet.
- Pet Boarding: Our pet boarding facility provides a comfortable and safe environment for your pet while you're away.
- Pet Grooming: We offer a range of grooming services to keep your pet clean and looking their best.
- Pet Urgent Care: If your pet requires emergency care, our team is equipped to handle urgent situations and provide life-saving treatment.
What Sets Us Apart
At Ellison Drive Animal Hospital, we're committed to providing exceptional care and a personalized experience for every pet that walks through our doors. We pride ourselves on our:
- Friendly and Knowledgeable Staff: Our team is dedicated to providing compassionate and skilled care to your pet.
- State-of-the-Art Facilities: Our modern facility is designed to provide a comfortable and stress-free environment for your pet.
- Latest Technology and Equipment: We utilize the latest technology and equipment to provide the best possible care for your pet.
- Commitment to Excellence: We're dedicated to providing the highest level of care and exceeding your expectations.
Conclusion
At Ellison Drive Animal Hospital, we're passionate about providing the best possible care for your pet. Our experienced team of veterinarians and staff are dedicated to delivering exceptional service, and we strive to make every interaction with your pet a positive one. Whether your pet is visiting us for a routine check-up or seeking treatment for a specific issue, we're committed to providing the care and compassion they deserve.
Poor Customer Service and Overcharging
Several reviewers have expressed dissatisfaction with the veterinary clinic's customer service and pricing. Sherry Debrum, who gave the clinic 1 star, stated that she was highly overcharged for her dog's prescription and was unable to get a prescription written due to the cost. When she mentioned that she couldn't afford the prescribed medication, the clinic refused to provide an alternative solution. Michelle Dillard, another 1-star reviewer, mentioned that the clinic's care was inefficient and that her dog was sent to another hospital for further treatment. Shyanne Myers shared a disturbing experience where the staff was rude and unhelpful, leading her to report the incident and not receive a response.
Exceptional Care and Compassionate Staff
On the other hand, many reviewers have praised the clinic's exceptional care and compassionate staff. Mary Kate Jackson and Tricky Byrd both gave the clinic 5 stars, praising Dr. Brown's dedication to their pets' health and the staff's availability and kindness. Jordan Salinas shared a heartfelt review, mentioning that the clinic's condolences letter meant a lot to him after his dog passed away. Rebecca Hebert and Juan R. also gave the clinic 5 stars, praising its friendly staff and good care. Amber Sarfati shared a particularly touching story, where the clinic saved her dog's life by providing prompt and professional treatment.
