Your Pet's Health is Our Top Priority
Welcome to Powers Pet Emergency & Specialty, where we strive to provide exceptional care to the Colorado Springs, CO community. Our team of veterinarians is committed to delivering collaborative, compassionate, and expert care for your pets. We understand that your pets are beloved members of your family, and we treat them as such. Our integrated approach ensures that you and your pet are at the center of everything we do, resulting in highly coordinated care, effective treatment, and better communication.
Services
At Powers Pet Emergency & Specialty, we offer a wide range of services designed to meet the needs of your pet throughout their life. Our services include:
Diagnostic Imaging
Our state-of-the-art diagnostic imaging equipment enables us to quickly and accurately diagnose your pet's medical condition. We utilize digital radiography, ultrasound, and computed tomography (CT) to gain a comprehensive understanding of your pet's health.
Radioiodine (I-131) Treatment
As the only facility south of the Denver metro area to offer Radioiodine (I-131) treatment, we are committed to providing the most advanced care for cats with thyroid disease. This non-invasive, safe, and effective treatment offers your cat a chance to live a healthier, happier life.
Rehabilitation
Our comprehensive rehabilitation services are designed to help your pet recover from surgery, injury, or illness. Our team of certified canine rehabilitation practitioners utilizes therapeutic exercises, underwater treadmills, and laser therapy to promote healing, improve mobility, and enhance your pet's quality of life.
Surgery
Our surgery team is highly skilled in advanced techniques, ensuring your pet receives the best possible care. We understand that surgery can be a stressful time for both you and your pet, and we are committed to providing compassionate, expert care throughout the entire process.
24/7 Emergency Care
We are proud to offer 24/7 emergency care, ensuring your pet can receive the expert care they need, fast. Our walk-in emergency services mean you don't need an appointment, and our team is always ready to provide the care your pet needs.
Specialty Services
Our specialty vets and staff work closely with you and your primary care veterinarian to provide the best-possible care for your pet. Our board-certified specialists in surgery, cardiology, and diagnostic imaging are dedicated to collaborating with you and your primary care veterinarian to ensure your pet receives the highest level of care.
Blood Donor Program
Our blood donor program is designed to help both our in-house patients and pets at other hospitals in southern Colorado. We accept happy and healthy dogs and cats into our program, and our program not only provides blood for the pets in our care but also helps other hospitals in need.
What Makes a Veterinarian a Specialist
At Powers Pet Emergency & Specialty, we believe that a veterinarian becomes a specialist through a combination of extensive education, training, and experience. Our board-certified specialists have completed a rigorous credentialing process, including a residency program, examinations, and the publication of research. Our specialists are dedicated to providing the highest level of care for your pet, and we are proud to have them as part of our team.
Surgery
Our surgery team is trained in the most advanced techniques and is committed to providing your pet with the best possible care. From orthopedic and soft tissue surgeries to minimally invasive procedures, our surgeons are dedicated to helping your pet heal and regain their quality of life.
Powers: On the Leading Edge
At Powers Pet Emergency & Specialty, we are committed to staying on the leading edge of veterinary medicine. We invest in top people and leading technology, ensuring your pet has access to today's most advanced veterinary care. Our commitment to excellence is evident in everything we do, from our state-of-the-art facility to our team of experts.
In conclusion, Powers Pet Emergency & Specialty is dedicated to providing the highest level of care for your pet. Our collaborative, integrated approach ensures that you and your pet are at the center of everything we do, resulting in better care and service for you and your furry friend. Contact us today to learn more about our services and how we can help your pet live a healthier, happier life.
Communication and Customer Service
The reviewed hospital, Tri-Lakes, received a mixed evaluation from pet owners. Misty Harlan, who gave a 5-star review, praised the hospital's communication, saying that the staff was super kind and upbeat, and kept her informed throughout the treatment process. Zach Prater, another 5-star reviewer, highlighted the clear communication from staff regarding his dog's condition and the explanations provided by Doctor Matz.
On the other hand, Amanda Stoltz, who gave a 1-star review, complained about the hospital's communication, stating that mistakes were made, and the vet tech and veterinarian refused to acknowledge the error. Amanda felt gaslighted and rudely treated, leading her to question the hospital's standard of care.
Emergency Care
All the 5-star reviews praised Tri-Lakes' emergency care, with Kento Gurung, Zach Prater, Jenna K., and Amy Baker sharing similar positive experiences. They reported prompt attention, friendly staff, and efficient care. Misty Harlan's pug received treatment quickly, and Zach Prater's dog was examined and discharged within 2 hours. Jenna K. appreciated that the hospital accepted them immediately, considering her dog's suffering.
Concerns and Complaints
Amanda Stoltz's 1-star review highlighted her disappointment with the hospital's approach, feeling that mistakes were made, and the staff were rude and uncooperative. She felt that the hospital's communication was inadequate, and the error was not acknowledged.
